Course Catalog (1077 Courses)

Because of the speed of today’s workplace environment, and the ongoing push to “multitask,” we often create unwanted communication barriers - especially between different personality styles. Too often our need to be productive gets in the way of our communication, and in the way of that productivity itself.

Sometimes, communication isn’t just about what’s said. It’s often non-verbal communication that speaks volumes about who we are and the quality of work we put in. While workplaces have become more flexible, sometimes that flexibility creates too much comfort.

Direct communication is not just a tool for building effective relationships; it’s also a tool for productivity. When our communication is vague, our work efforts often suffer. Assumptions and lack of clarity can lead to project setbacks, while offering strategies for enhancing communication ensures that all team members are aligned with project goals.

The Federal EEO program began under the Equal Employment Opportunity Act of 1972 and is designed to ensure fair treatment to all segments of society pursuant to Title VII of the Civil Rights Act of 1964. If you are a federal employee or job applicant and you believe that a federal agency has discriminated against you, you have a right to file a complaint.

Suicide is a significant public health issue, with approximately 800,000 people dying by suicide each year globally. It is among the leading causes of death, particularly affecting adolescents and young adults. By understanding the risk factors and warning signs, we can better identify individuals who may be at risk and provide timely intervention and support.

Artificial intelligence (AI) has revolutionized the way we approach many tasks in the modern world. From self-driving vehicles to voice assistants, AI has become an integral part of our lives. Generative AI is one of the most exciting developments in the field of AI. It's a sub-field of machine learning that allows computers to generate data, such as images, videos, and even music, without explicit instructions from a programmer.

Meet CA SB553 Training Requirements! Workplace violence is something we’ve seen on TV and social media and read in the headlines more frequently now than in previous years. These often tell us a story of the disgruntled employee coming into the workplace with a gun. Believe it or not, this is not the most common form of workplace violence. It may be what we read and watch about, but there are other more subtle forms of workplace violence that need to be addressed. This course demonstrates practical—and even necessary—tools to help keep the company safe in today’s hectic and pressure-filled world.

Psychological safety refers to an individual's perception of the consequences of taking interpersonal risks at work. In a psychologically safe environment, people feel comfortable expressing themselves without fear of negative consequences to self-image, status, or career. Psychological safety is crucial in the workplace for several reasons, impacting both individual and organizational performance.

Communication is essential when it comes to the workplace. So, addressing miscommunication quickly and respectfully is key to maintaining our workplace relationships. When we have generational differences, it’s easy to have misunderstandings and miscommunication… because we won’t all communicate in the same way. To be inclusive, we must be willing to listen to others and their perspectives and make adjustments with the intention of staying connected… especially as we cross generations.

Technology at work is a key factor in a lot of situations and even generational misunderstandings. Many in today’s workforce grew up with technology. For them, information has always been a click, tap or voice command away. Differences in usage, acceptance and proficiency of technology can sometimes hinder communication and collaboration between generations, impacting teamwork and even innovation within the organization.