TrainingBriefs® Why Active Listening Matters
TrainingBriefs® Course

TrainingBriefs® Why Active Listening Matters

8 Minutes New Level: Foundational

Active listening is the skill of fully concentrating, understanding, responding to, and remembering what someone is saying during a conversation. It’s an essential communication technique that involves more than just hearing the words spoken; it requires the listener to be engaged and involved in the conversation.

Target Audience: General
Language: English

Communication

Features

  • Audio Narration
  • Interactive Exercises
  • Inline Quizzes
  • Post-Assessment

Learning Objectives

  • Identify the key components of active listening and their impact on communication.
  • Demonstrate active listening techniques in various scenarios, including showing empathy and providing effective responses.
  • Apply active listening skills to improve relationships, productivity, and conflict resolution in diverse settings.

Description

Active listening is the skill of fully concentrating, understanding, responding to, and remembering what someone is saying during a conversation. It’s an essential communication technique that involves more than just hearing the words spoken; it requires the listener to be engaged and involved in the conversation.

Active listening matters because it is a foundational communication skill that fosters stronger relationships, builds trust, and enhances collaboration in both personal and professional settings. Incorporating active listening into daily interactions can significantly enhance teamwork, leadership effectiveness, and overall job satisfaction.

Learning Topics

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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