TrainingBriefs® Addressing Attitude Issues
TrainingBriefs® Course

TrainingBriefs® Addressing Attitude Issues

10 Minutes Level: Intermediate

Negative attitudes in the workplace - whether it’s a complaining co-worker, a disengaged team member, or a "know-it-all" manager - do more than just frustrate us; they erode team morale, stall productivity, and damage organizational culture. Because leaders and peers alike set the tone for workplace psychological safety, leaving toxic behavior unaddressed is a risk no team can afford.

Target Audience: General
Language: English

Communication

Features

  • Audio Narration
  • Interactive Exercises
  • Video
  • Post-Assessment

Learning Objectives

  • Identify how negative workplace attitudes impact team morale, productivity, and organizational communication.
  • Apply a proven 5-step process to constructively address and defuse challenging behaviors.
  • Respond to difficult managers or co-workers using emotional intelligence, active listening, and empathy.

Description

Transform friction into collaboration by mastering the art of handling challenging behaviors.

Negative attitudes in the workplace - whether it’s a complaining co-worker, a disengaged team member, or a "know-it-all" manager - do more than just frustrate us; they erode team morale, stall productivity, and damage organizational culture. Because leaders and peers alike set the tone for workplace psychological safety, leaving toxic behavior unaddressed is a risk no team can afford.

This dynamic e-learning course equips you with the emotional intelligence and practical tools needed to defuse difficult situations and protect your peace of mind.

Learning Topics

Industry Settings

  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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