Search Course Catalog (244 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Leadership

ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare)
Signature Course

ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare)

35 Minutes Level: Foundational
Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.
Topics: Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution
Industry Settings: Healthcare
Target Audience: General
TrainingBriefs® Creating a Respectful Workplace
TrainingBriefs® Course

TrainingBriefs® Creating a Respectful Workplace

10 Minutes Level: Foundational
Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.
Topics: Respect, Diversity Dynamics, Leadership, Management, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Empowered <mark>Leadership</mark>
TrainingBriefs® Course

TrainingBriefs® Empowered Leadership

8 Minutes Level: Intermediate
As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. Ask yourself, “How do I maintain those relationships on a daily basis?”
Topics: Leadership, Communication
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Taking TIME to Lead™
Signature Course

Taking TIME to Lead™

25 Minutes Level: Intermediate
As a supervisor or manager, your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
ATTITUDE!™ Resolving Difficult Situations in the Workplace
Signature Course

ATTITUDE!™ Resolving Difficult Situations in the Workplace

35 Minutes Level: Foundational
This interactive course helps by providing a 5-step process to tackling difficult situations. Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause.
Topics: Collaboration, Communication, Interpersonal Skills, Leadership
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Coaching Overview
TrainingBriefs® Course

TrainingBriefs® Coaching Overview

5 Minutes Level: Foundational
Good communication and interpersonal skills are vital to successful coaching. Help identify the skills you need as a manager/supervisor to build a positive foundation for a coaching conversation.
Topics: Coaching & Mentoring, Communication, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® Setting Your Team Up for Success
TrainingBriefs® Course

TrainingBriefs® Setting Your Team Up for Success

8 Minutes Level: Foundational
Even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.
Topics: Teamwork, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® Conflict… Can’t You Just Deal with It?
TrainingBriefs® Course

TrainingBriefs® Conflict… Can’t You Just Deal with It?

6 Minutes Level: Foundational
When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior.
Topics: Conflict Resolution, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Dealing with Unprofessional Behavior
TrainingBriefs® Course

TrainingBriefs® Dealing with Unprofessional Behavior

5 Minutes Level: Foundational
This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
Topics: Leadership, Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® - Respecting Religious Diversity
TrainingBriefs® Course

TrainingBriefs® - Respecting Religious Diversity

6 Minutes Level: Foundational
Managers often get busy and can’t always be on top of everything. Yet sometimes they can unknowingly send a message that excludes an employee. When the exclusion occurs because of something related to the employee’s religion, it can be serious.
Topics: Inclusion & Equity, Diversity Dynamics, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® It’s About Respect (Managers)
TrainingBriefs® Course

TrainingBriefs® It’s About Respect (Managers)

7 Minutes Level: Foundational
It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.
Topics: Unconscious Bias, Diversity Dynamics, Leadership, Management, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® The Impact of Negative Attitudes
TrainingBriefs® Course

TrainingBriefs® The Impact of Negative Attitudes

7 Minutes Level: Foundational
Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.
Topics: Coaching & Mentoring, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® The Know-It-All Boss: <mark>Leadership</mark> by Proxy
TrainingBriefs® Course

TrainingBriefs® The Know-It-All Boss: Leadership by Proxy

5 Minutes Level: Foundational
As a manager or supervisor, you manage multiple priorities and shifting deadlines on a daily basis. How you listen and respond to your team may or may not be your best example of good leadership skills.
Topics: Leadership, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Keeping It Confidential
TrainingBriefs® Course

TrainingBriefs® Keeping It Confidential

5 Minutes Level: Foundational
Maintaining confidentiality at the workplace is of utmost importance in today’s competitive world to ensure that information about customers, clients, and employees are safe.
Topics: Ethics, Communication, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® Listening to Our Employees
TrainingBriefs® Course

TrainingBriefs® Listening to Our Employees

6 Minutes Level: Foundational
In this course, we'll take a look at an example of this type of situation and spend some time talking about what we, as managers and leaders, should do to ensure that we are always approachable.
Topics: Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Ethical Dilemma - I’m Not Here
TrainingBriefs® Course

TrainingBriefs® Ethical Dilemma - I’m Not Here

7 Minutes Level: Foundational
If you’re being pressured by a friend, coworker or even a manager... to lie… going along with them may seem like the easiest thing to do at first. It’s not!
Topics: Ethics, Compliance, Leadership, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: General
TrainingBriefs® Handling Integrity Moments
TrainingBriefs® Course

TrainingBriefs® Handling Integrity Moments

6 Minutes Level: Foundational
This course outlines a process to guide your responses in order to build a culture of both honesty and trust in your organization.
Topics: Ethics, Communication, Leadership, Management
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Asking Someone to Lie
TrainingBriefs® Course

TrainingBriefs® Asking Someone to Lie

8 Minutes Level: Foundational
Search your motivations. Think about the implications. Open yourself up to other options and preserve your integrity.
Topics: Management, Compliance, Leadership, Professionalism
Industry Settings: Healthcare, Office & General
Target Audience: Managers / Supervisors
After the Hire: Retaining Good Employees
Streaming Video

After the Hire: Retaining Good Employees

28 Minutes Level: Foundational
This video focuses on how to keep your best employees loyal to your organization and can be used in the development of new managers and supervisors, as well as ongoing training for current managers and supervisors.
Topics: Leadership, Interpersonal Skills, Management, Interviewing & Hiring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Conflict 101™ (eLearning Classic)
Signature Course

Conflict 101™ (eLearning Classic)

35 Minutes Level: Foundational
If you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General