Search Course Catalog (99 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Target Audience: Employees
Dealing with the Difficult Employee
40 minutes Level: IntermediateIn this course, you will learn how to contribute to others’ success by determining the causes of and solutions to difficult behaviors. Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.
Topics: Interpersonal Skills, Communication, Leadership, Conflict Resolution, Teamwork
Industry Settings: Office & General
Target Audience: Employees
TrainingBytes® Increasing Emotional Intelligence
30 Minutes Level: FoundationalHelp your emerging leaders advance their interpersonal skills and become more resilient in the face of workplace challenges. In three, straight-to-the-point modules, employees will experience focused learning on how to stay in control, maintain a positive outlook and adopt big-picture thinking for better results.
Topics: Professionalism, Change, Interpersonal Skills, Collaboration, Communicating Effectively & Professionally
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Creating a High Performing Team
40 minutes Level: AdvancedThis course is designed to empower the learner to: 1) describe team member roles, 2) list coaching points for individual roles, 3) supervise the process of creating a team charter, 4) Maintain team charter integrity, 5) Determine team involvement.
Topics: Teamwork, Interpersonal Skills, Coaching & Mentoring, Team Builder or Retention Aid
Industry Settings: Office & General
Target Audience: Employees
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work
40 Minutes Level: FoundationalThis program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Topics: Harassment, Communication, Ethics, Management, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Employees
Win the S.A.L.E.™ Supporting the Sale
30 Minutes Level: IntermediateThis course is great for employees who are new to sales or sales-related work. It explains how to build trust with prospects and customers, demonstrates ways to maintain customer loyalty when handling complaints, and describes how to recognize opportunities and "upsell" existing customers.
Topics: Sales & Service, Communication, Professionalism
Industry Settings: Office & General, Retail
Target Audience: Employees
Win the S.A.L.E.™: Putting it All Together
35 Minutes Level: FoundationalDesigned for service and support professionals. This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Topics: Sales & Service, Communication, Sales, Professionalism, Coaching & Mentoring
Industry Settings: Office & General
Target Audience: Employees
Win the S.A.L.E.™ One Step at a Time
40 Minutes Level: FoundationalDesigned for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Topics: Sales & Service, Communication, Professionalism
Industry Settings: Office & General
Target Audience: Employees
Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.
30 - 45 minutes Level: IntermediateThis course helps employees positively and productively navigate any change-big or small. Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.
Topics: Change, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Integrity Every Day: Real Choices. Right Decisions.™
30 - 45 minutes Level: FoundationalQuality care depends on healthcare professionals who act with integrity and inspire trust. Reinforce the connection between consistent, ethical behavior and institutional excellence with "Integrity Every Day".
Topics: Ethics, Change, Compliance, Leadership, Professionalism
Industry Settings: Healthcare
Target Audience: Employees
Life IS a Series of Presentations™: Inspire, Inform & Influence. Anytime, Anywhere.
40 minutes Level: FoundationalImprove communications by helping everyone make their point with impact. Using this simple but powerful five-step process, your workforce will be empowered to communicate with impact anytime, anywhere. They'll develop the power to communicate for better understanding and support.
Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees