Search Course Catalog (235 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Leadership
The Power of Positivity
25 Minutes Level: IntermediateWe have to rely on and work with others in order to achieve results. The problem is that many work environments are not conducive to positive relationships. Instead, they employ the GOTcha approach. If someone does something wrong, then they think it is their job to point it out and say, “GOTcha!” While focused on the mistake, they are inadvertently reinforcing the negative behavior. This program focuses on the Power of Positivity (POP) Approach and can have a dramatic positive impact on your relationships with others.
Topics: Leadership, Interpersonal Skills, Professionalism, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Training Briefs® Yet Another Fire
5 Minutes Level: IntermediateCommunication can make or break a project. Ensuring our team members are communicating effectively, efficiently, and timely is a key to success in the workplace. As leaders, we know there will be times when we must have those difficult conversations, but we need to make sure we confront and resolve these issues, not avoid them.
Topics: Communication, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Training Briefs® What’s The Big Deal?
5 Minutes Level: FoundationalDecision-making is a daily occurrence in the workplace. Making ethical decisions is important for everyone within an organization and those they serve. As a leader in the organization, we must ensure our team members are aware of the proper procedures for ethical decision-making and the numerous consequences that can occur if they are not followed. Big or small, an unethical decision can have a huge impact on the organization.
Topics: Leadership, Compliance, Ethics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Training Briefs® The Refund
5 Minutes Level: FoundationalWe all get frustrated sometimes, but we need to be positive and professional in our interactions with our customers. Taking out our frustrations on a customer could cause them to seek services from a competitor instead. As a leader in the organization, we need to make sure we are offering all of our customers the best experience possible. Without our customers, we wouldn’t have a business.
Topics: Customer Service, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Training Briefs® She Earned That
5 Minutes Level: IntermediateRegardless of physical appearance and gender, we should treat each other with respect and dignity. As a leader in our organization, we must acknowledge that each other’s achievements are due to nothing short of hard work and dedication, NOT appearance or sexuality. We are all on the same team.
Topics: Diversity Dynamics, Leadership, Professionalism, Respect, Teamwork, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Training Briefs® Never Gonna Move Up
5 Minutes Level: IntermediateStereotyping is an all-too-common problem in the world today and is absolutely unacceptable in our organization. However, that does not mean it doesn’t still happen. We must listen to and validate our employees concerns and act on them. Doing anything else might lead to deeper issues – up to and including legal & compliance impacts.
Topics: Leadership, Professionalism, Inclusion & Equity, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Training Briefs® It’s a Respect Thing
5 Minutes Level: IntermediateWe all encounter frustrations with other colleagues and departments from time to time, but it's important to think of the big picture and resolve any issues that may arise. A cohesive team is full of members who have open and honest communication, respect each other, and appreciate their efforts and ideas. By encouraging this type of environment, all departments can work together to reach their goals.
Topics: Leadership, Professionalism, Respect, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
A.C.T. with Integrity™ Real Situations for Discussion (Portuguese-Brazilian)
40 Minutes Level: FoundationalEquip employees to make the right choices in tough ethical situations. This updated eLearning course will help your employees learn how to recognize the most common business ethics and compliance situations they face every day. It provides a clear, easy-to-use model that will help them think things through to arrive at the most appropriate choice of action to take, ensuring the integrity of your organization. This is a Portuguese-Brazilian version of the "A.C.T. with Integrity™ Real Situations for Discussion".
Language: Portuguese (Brazilian)
Topics: Ethics, Compliance, Leadership, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Training Briefs® A Little Motivation
8 Minutes Level: IntermediateYou have an employee who seems disinterested, apathetic, or just isn’t putting forth the effort. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Motivation, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Communicating Plans for Change
7 Minutes Level: IntermediateCommunicating plans for change in the workplace is no longer just an event or an initiative. As a manager or leader, you'll need a strategy and a plan. This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Change, Communication, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors