Search Course Catalog (49 Courses Found)

By being self-aware and willing to engage with others when bias is unintentionally implied or expressed we can better resolve problems and promote more effective working relationships.

It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.

Negative bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group.

Unconscious (hidden) biases can distort our perception of reality. We all have them. This course defines unconscious bias and how to understand and address it within the workplace.

Gender and gender identity continue to present significant challenges in the workplace due to strongly held traditions, beliefs and values.

By the end of this course, you will be able to identify hidden bias or stereotypes and understand why maintaining a respectful culture promotes teamwork.

By the end of this course, you will be able to identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.

You will gain many benefits from creating a respectful workplace that will lead to success in your role as manager. In order to do this, it’s important to understand that unconscious bias can be a negative influence on attitudes and a source to lower productivity to those you manage--including yourself!

This course will help you in dealing effectively with individuals and cultural differences - or diversity - that impact relationships with co-workers, customers and other stakeholders who are critical to the success of your organization.