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Having a diverse workplace is very important. But until we are inclusive – meaning that we truly include and respect others, we are wasting an opportunity to leverage the power of that diversity. We can make assumptions, and stereotypes, about people based on their age, like younger people will be much better at embracing and using technology when compared to those that are older. But it’s important to remember that assumptions like this can have a real-life impact on our work teams.

Regardless of all the training and legislation, there are still many stereotypes and prejudices regarding LGBTQ+ co-workers. This can sometimes make it hard to come to work depending upon the attitudes and behaviors of co-workers. While we may not agree with every aspect of all of our co-worker’s personal lives, what we can agree on is that people need to be treated with respect and dignity.

Diversity 201™ is designed to help you continue to recognize and respond to the diversity and inclusion dynamics that are often grounded in individual and cultural differences. This course provides a deeper dive into diversity situations and will assist learners in effectively tackling the individual and cultural differences that impact relationships with co-workers, customers and other stakeholders that are critical to the success of your organization.

Every organization in the United States is experiencing a new set of workplace dynamics based upon the phenomenon of multiple generations working together - either in its own workplace or in its clients, customers, and even supplier base. This course will encourage learners to look at what they are doing as an individual contributor within the organization to make the workplace one where people of all generations can do their best work.

Building an inclusive workplace means that people can be their authentic self. We can bring our whole selves to work and not be worried about people discriminating against us because of this. In order for this equitable and inclusive workplace to exist, we all have to be careful of assumptions and comments we make about each other and in doing so create a better workplace for us all.

A reasonable accommodation is an adjustment to a job or work environment that makes it possible for an individual with a disability to perform their job duties. When someone asks for an accommodation because of a disability – that is between them and their manager. It isn’t anyone else’s business. Asking someone out of curiosity will put them in an awkward position - and no one enjoys that.

Resilience matters in the workplace because it can help employees cope with stress, improve their well-being, increase their job satisfaction and performance, and enhance their creativity and innovation. Resilience can also benefit the organization by reducing turnover and absenteeism as well as by improving customer satisfaction and loyalty, reputation and brand image, and employee engagement and retention.

A stereotype is a widely held, simplified belief about a specific group on the basis of sex, gender identity, race and ethnicity, nationality, age, socioeconomic status, language, and so forth. Stereotypes are deeply embedded within social institutions and wider culture. One important thing to remember is that we need to judge people based on their skills and abilities, not a preconceived stereotype, assumption, or bias.

Trust is the foundation of any successful organization. Trust means that employees have confidence in each other's abilities, intentions, and actions. Trust also means that employees feel safe to express their opinions, share their ideas, and collaborate with their colleagues. Leaders play a crucial role in promoting trust in the workplace by setting an example through their behavior and fostering a culture of mutual respect and collaboration.

Respect sets the tone for the overall organizational culture. A culture of respect promotes fairness, integrity, and ethical behavior, which strengthens our organization's values and identity. When workplace respect is prioritized and consistently practiced, it creates a positive, inclusive, and supportive environment, leading to increased job satisfaction, productivity, and overall well-being of the workforce.