Search Course Catalog (1051 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
The Oh Series™ Ethics & Transparency
35 Minutes Level: FoundationalPrice fixing. Bid rotation. Bribery. In this program, we're going to look at some examples of ethical situations that can make a person say “OH?...”
Topics: Ethics, Compliance, Professionalism, Conflict Resolution, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
The Oh Series™ Everyday Workplace Ethics
30 Minutes Level: FoundationalWhen making a decision that involves right & wrong choices, sometimes it's tough to figure out what's the best decision in a given situation.
Topics: Ethics, Compliance, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Sales?™ Sales Opportunity Management
25 Minutes Level: FoundationalBy the end of this course, you will be able to identify the importance and techniques for sales opportunity management. Sales opportunity management involves creating a sales cycle and navigating the steps in the sales process to close the sale.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Sales?™ Territory Planning
25 Minutes Level: FoundationalA territory may be geographic or it may consist of assigned accounts. By the end of this course, you will be able to identify the importance of territory planning and the techniques for territory planning.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Sales?™ Outbound Telephone Selling Techniques
25 Minutes Level: FoundationalBy the end of this course, you will be able to identify the importance of outbound telephone selling Techniques and the techniques for outbound telephone selling.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
GotSales™ Product and Solution Understanding
20 Minutes Level: FoundationalProduct and solution understanding is the broad and deep knowledge of common product or service problems and their associated solutions, including competitive alternatives. Understand how customers use your solutions.
Topics: Sales, Sales & Service, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
GotSales™ System Proficiency
20 Minutes Level: FoundationalBy the end of this lesson, learners will be able to identify the importance of System Proficiency and the different types of organizational systems.
Topics: Sales, Sales & Service, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
GotSales® Account Development
25 Minutes Level: FoundationalAccount development is creating and executing a plan to improve your organization’s market share from the customer. This plan may include team selling. By the end, you will be able to identify the importance of account development and the techniques for it.
Topics: Sales, Sales & Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
GotSales?™ Opportunity Generation
25 Minutes Level: FoundationalOpportunity generation is the act of creating sales opportunities for the organization’s products and services and involves identifying both the active and latent needs of the customer. Users will learn four techniques to help them with opportunity generation.
Topics: Sales, Sales & Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Workplace Inclusion
9 Minutes Level: FoundationalDiversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Team Builder, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General