Search Course Catalog (840 Courses Found)

Research shows that it takes us anywhere between 2-6 seconds to make a snap judgment about someone. While these judgments aren’t always true or fair, our brain makes them primarily based on appearance. If you have an employee that's not showing up to work in the appropriate attire, many people could get the wrong impression about the quality of work they do.

Sometimes a communication breakdown doesn’t occur by what is said. It happens when something is NOT said. Many times, people hold back their communication out of fear of looking foolish or wrong in front of their peers or leader. When an employee can’t seem to move forward on their responsibilities and is unwilling to communicate, you often need to probe deeper… be empathetic and build trust.

While some may see direct communication as rude or harsh, others appreciate it when a message is delivered in a straightforward way. The solution comes from establishing clarity and expectations in the type of communications that are delivered and received in the workplace.

Because of the speed of today’s workplace environment, and the ongoing push to “multitask,” we often create unwanted communication barriers - especially between different personality styles. Too often our need to be productive gets in the way of our communication, and in the way of that productivity itself.

Sometimes, communication isn’t just about what’s said. It’s often non-verbal communication that speaks volumes about who we are and the quality of work we put in. While workplaces have become more flexible, sometimes that flexibility creates too much comfort.

Direct communication is not just a tool for building effective relationships; it’s also a tool for productivity. When our communication is vague, our work efforts often suffer. Assumptions and lack of clarity can lead to project setbacks, while offering strategies for enhancing communication ensures that all team members are aligned with project goals.

Suicide is a significant public health issue, with approximately 800,000 people dying by suicide each year globally. It is among the leading causes of death, particularly affecting adolescents and young adults. By understanding the risk factors and warning signs, we can better identify individuals who may be at risk and provide timely intervention and support.

Artificial intelligence (AI) has revolutionized the way we approach many tasks in the modern world. From self-driving vehicles to voice assistants, AI has become an integral part of our lives. Generative AI is one of the most exciting developments in the field of AI. It's a sub-field of machine learning that allows computers to generate data, such as images, videos, and even music, without explicit instructions from a programmer.

Meet CA SB553 Training Requirements! Workplace violence is something we’ve seen on TV and social media and read in the headlines more frequently now than in previous years. These often tell us a story of the disgruntled employee coming into the workplace with a gun. Believe it or not, this is not the most common form of workplace violence. It may be what we read and watch about, but there are other more subtle forms of workplace violence that need to be addressed. This course demonstrates practical—and even necessary—tools to help keep the company safe in today’s hectic and pressure-filled world.

Psychological safety refers to an individual's perception of the consequences of taking interpersonal risks at work. In a psychologically safe environment, people feel comfortable expressing themselves without fear of negative consequences to self-image, status, or career. Psychological safety is crucial in the workplace for several reasons, impacting both individual and organizational performance.