Search Course Catalog (96 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Achievement: Management
TrainingBriefs® Communication Tools
6 Minutes Level: FoundationalNew Micro-Learning! Let’s face it, leaders can never have enough communication skills to deal with all of the situations that come their way in the workplace. By the end of this module, you will be able to identify coaching and problem-solving questions to help employees develop greater competence and confidence.
Topics: Management, Communication, Leadership
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Zero Tolerance (with Fairness and Respect)
8 Minutes Level: IntermediateNew Micro-Learning! Most organizations have zero tolerance policies these days. Whether it's drugs, workplace violence, or harassment… organizations are making a clear statement about what is acceptable behavior at work. But - even though the zero tolerance policy may be clear - as managers, you have to know how to enforce it. And that means you have to know how to recognize and correct situations that cross the line.
Topics: Leadership, Compliance, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
FOSA™ Documenting Discipline
40 Minutes Level: FoundationalLack of solid documentation is the single most common mistake employers make when handling discipline or terminations. What if you need to justify an employment decision or termination long after it occurs? Not properly documenting can hurt you in unemployment compensation disputes, workers’ compensation cases and other legal matters. This course teaches importance of documenting your employees using the FOSA™ process.
Topics: Management, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Discipline & Termination: Not Being Prepared
5 Minutes Level: FoundationalNew Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.
Topics: Compliance, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Discipline - Avoiding Termination
5 Minutes Level: IntermediateNew Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.
Topics: Management, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Progressive Discipline
8 Minutes Level: IntermediateNew Micro-Learning! Progressive discipline is a process for dealing with job-related behavior that does not meet expected and communicated performance standards. This course will address this process so you can avoid a wrongful termination lawsuit.
Topics: Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Asking Someone to Lie
8 Minutes Level: FoundationalSearch your motivations. Think about the implications. Open yourself up to other options and preserve your integrity.
Topics: Management, Compliance, Leadership, Professionalism
Industry Settings: Healthcare, Office & General
Target Audience: Managers / Supervisors
Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview
30 Minutes Level: AdvancedThis course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills.
Topics: Interviewing & Hiring, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Interviewing: Using Current Work Examples
12 Minutes Level: IntermediateEffective interviewing skill is an important asset for a manager. By the end of this course, you will be able to identify five probing strategies used in behavior-based interviewing and how to probe for current work examples.
Topics: Interviewing & Hiring, Communication, Interpersonal Skills, Management
Target Audience: Managers / Supervisors
Got Leadership?™ Getting Employees to Care
20 Minutes Level: IntermediateAs a manager, you can help by not making assumptions, asking the right questions, and asking your employees for feedback on what personally motivates them. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.
Topics: Management, Communication, Motivation, Interpersonal Skills, Leadership, Professionalism, Coaching & Mentoring
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors