Got Performance?® Handling Interruptions with a Smile
LearningBytes® Course

Got Performance?® Handling Interruptions with a Smile

20 Minutes Level: Foundational

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

Target Audience: General
Language: English

Sales & Service

Features

  • Audio Narration
  • Branching
  • Inline Quizzes
  • Video
  • Post-Assessment

Learning Objectives

  • Identify behaviors that impact customer loyalty.
  • Identify actions for effectively dealing with competing customer service priorities.

Description

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

Learning Topics

Industry Settings

  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatibility Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Current Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge 16+


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