Search Course Catalog (624 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Target Audience: General
Signature Course
The Stark Law - An Overview
20 Minutes Level: FoundationalThe regulations known as the Stark Law were designed to prevent physicians from referring patients to entities with which they have an existing relationship and stand to benefit financially. The law applies specifically to designated health services (DHS) that are paid by Medicare (or any other Federal program). The purpose of the law is to reduce Medicare fraud where physicians were being compensated – either directly or indirectly – for the referral of patients to specific providers.
Topics: Compliance
Industry Settings: Healthcare
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Addressing Misunderstandings
7 Minutes Level: IntermediateBuilding an inclusive work environment sometimes means confronting colleagues about their misconceptions and attitudes regarding diversity. It also means taking the time to have courageous conversations about the tough topics impacting the workplace. A diverse workforce does not mean your organization places more value on certain groups of people. What it means is your organization is committed to attracting and retaining quality employees from ALL cultural backgrounds, genders, ages, and points of view.
Topics: Diversity Dynamics, Communication, Professionalism, Inclusion & Equity, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Gathering Competitive Information
5 Minutes Level: FoundationalEthics concern an individual's moral judgments about right and wrong. Decisions taken within an organization may be made by individuals or groups, but whoever makes them will be influenced by the culture of the company. One area of concern within many organizations is the gathering of competitive information. Collecting information about your competitors makes good business sense. However, you must do so in an ethical and reasonable way. Unfortunately, this doesn’t always happen. If you ever find yourself in this situation, it helps to know how to act.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Understanding Microaggressions (Spanish)
6 Minutes Level: FoundationalWe all know the definition of bias, right? It’s the negative or positive assumptions usually applied to groups of people. It can be blatant (also known as explicit) or subtle. It can also be unintentional and unconscious. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
Language: Spanish (NA)
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Gender Respect (Spanish)
6 Minutes Level: FoundationalAll employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities. Spanish version of the course "TrainingBriefs® Gender Respect" course.
Language: Spanish (NA)
Topics: Respect, Diversity Dynamics, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Understanding Racism (Key Terms) (Spanish)
8 Minutes Level: FoundationalRacism fosters a divisive work culture that undermines morale, teamwork and productivity. In the workplace, racism most often manifests itself through microaggressions, which are indirect, subtle or even unintentional acts of discrimination against others – often taking the form of stereotypes. Awareness is key to understanding how racism impacts each of us. The key terms covered in this course are the starting point of that understanding.
Language: Spanish (NA)
Topics: Inclusion & Equity, Diversity Dynamics, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® I’m Stressed! (Spanish)
8 Minutes Level: FoundationalThe human body is designed to experience stress and react to it. Stress can be positive, keeping us alert, motivated, and ready to avoid danger. Stress becomes negative when a person faces continuous challenges without relief or relaxation between stressors. As a result, the person becomes overworked, and stress-related tension builds.
Language: Spanish (NA)
Topics: Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Keeping Complaints Confidential
6 Minutes Level: FoundationalMost people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. Employees can retaliate against other employees - you don't have to be a manager to retaliate. In fact anyone who is aware of the protected activity can commit retaliation. And anyone who engages in a protected activity can be the target of retaliation; even managers can be subjected to retaliation if they've engaged in a protected activity.
Topics: Compliance, Compliance, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Cyber Security Essentials: Stop. Think. Ask.™
45 Minutes Level: FoundationalCybersecurity is the practice of protecting systems, networks, programs, devices and data from cyber-attacks. These attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes. By understanding terminology, possible targets and the consequences of cyber-attacks, we can all minimize the potential impacts, gain value in your cybersecurity efforts, and even prevent future attacks.
Topics: Cybersecurity, Compliance, Ethics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Embracing Other Cultures (Cinco de Mayo)
5 Minutes Level: FoundationalNew Micro-Learning! Understanding standing and embracing other cultures is a key part of creating an inclusive workplace free of bias and stereotypes. This course provides an overview of the Mexican holiday – Cinco de Mayo. People outside Mexico often mistakenly believe that Cinco de Mayo is a celebration of Mexican independence, which was declared more than a half century before the Battle of Puebla.
Topics: Cultural Competency, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Ethics and Compliance Concerns
5 Minutes Level: FoundationalNew Micro-Learning! Although living our daily lives with ethics and integrity may seem simple enough, often times we can find ourselves in difficult situations when making the right decision is not always easy or clear. You will face choices every single day that impact your success, and the success of your organization.
Topics: Ethics, Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Signature Course
Peer Today, Boss Tomorrow™ Action Steps for Success
45 Minutes Level: FoundationalHelp newly promoted managers, supervisors and leaders navigate their changing roles and have immediate impact! Watch as Lindsey, a newly promoted manager, surfs the web looking for tips and insights about making a successful transition from peer to boss.
Topics: Leadership, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® Unconscious Bias in Action
5 minutes Level: FoundationalWe don’t like to think of ourselves as having biases toward others. The fact is many of these biases exist in our society and in our memory and are sometimes expressed unknowingly. By being self-aware and willing to engage with others when bias is unintentionally implied or expressed, we can better resolve problems and promote more effective working relationships.
Topics: Unconscious Bias, Diversity Dynamics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® Telecommuting Tips & Tricks
5 minutes Level: FoundationalWorking from home is great on so many levels. But there are a whole new set of challenges, too. How do you keep from getting distracted when domestic duties call? How do you handle a family member who stops by unannounced in the middle of the day? How do you get anything done if you have kids around? This video provides a few quick tips for successfully navigating the pitfalls of telecommuting.
Topics: Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® Preparing for the Post-Pandemic Workplace™
5 minutes Level: FoundationalDue to the recent pandemic, organizations are navigating a broad range of issues that span from keeping their employees and customers safe to re-configuring business operations and getting things to a 'new' normal. This short video program is a great introduction to what employees might see in the post-pandemic workplace.
Topics: Communication, Communicating Effectively & Professionally
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® Microaggressions & Everyday Interactions™
5 minutes Level: FoundationalSometimes people don’t recognize when and how racial bias is expressed in our society and in day-to-day workplace interactions. Microaggressions tend to be the everyday, subtle interactions or behaviors that communicate some sort of bias toward another person or group. They can be intentional or unintentional and sometimes even well-meaning.
Topics: Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Streaming Video
TrainingBytes® A Good State of Mind!
8 minutes Level: FoundationalGet to the bottom of what good mental health means! Good mental health is what should be desired in life – both at work and at home. Tackling it head-on is the best way to overcome and have a life worth living! This short, information-packed video is a fantastic follow-up to the popular TrainingBytes® Stressed Out?
Topics: Employee Wellness, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® She’s Asian, Right!
5 Minutes Level: FoundationalNew Micro-Learning! Blaming an Asian employee for a world-wide pandemic based on their heritage makes no sense. Biases and stereotypes based on national origin or heritage can lead to unfounded and negative comments and actions that can ruin relationships and reputations.
Topics: Inclusion & Equity, Diversity Dynamics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Taking Our Jobs!
5 Minutes Level: FoundationalNew Micro-Learning! Wanting to have economic security is a basic need for everyone. But, in taking care of our economic needs, we need to make sure that we are not being disrespectful (or discriminatory) of others in the process. Caring for ourselves and our families is something that everyone in the world worries about. Immigrants are no exception of the rule.
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Course
TrainingBriefs® Never Gonna Fit In!
5 Minutes Level: FoundationalNew Micro-Learning! Personal appearance is just that – personal. When it comes to dress and style, what works for one person doesn’t always work for someone else… and that’s okay… as longs as we keep it within the parameters of our dress code.
Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General