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Contains all of the available courses within the TrainingFlow™ LMS.

Results for Target Audience: Employees

Glad I Could Help: Real Customer Service Situations for Discussion™
Signature Course

Glad I Could Help: Real Customer Service Situations for Discussion™

30 - 45 minutes Level: Foundational
Dealing with an angry customer, whether internal or external, can be a tough business challenge. This course will equip your employees to handle those calls and confrontations professionally and calmly.
Topics: Customer Service, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees