Search Course Catalog (390 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Professionalism
F.A.I.R. in Action™ for Managers (eLearning)
40 minutes Level: FoundationalThis course equips managers with the skills needed to apply the F.A.I.R. approach. By following the right-way behavior modeling of the program's powerful scenarios, leaders increase their own cultural competence and learn how to manage employee differences more effectively.
Topics: Diversity Dynamics, Compliance, Interpersonal Skills, Leadership, Management, Professionalism
Industry Settings: Office & General
Target Audience: Managers / Supervisors
We Need to M.E.E.T.™ Managing for Respect in the Workplace
30 - 45 minutes Level: IntermediateThis training offers tips on how to recognize and respond to negatively charged situations, in regards to diversity in the workplace. It also, provides information on illegal conduct in the workplace and how managers and supervisors should handle those types of negative situations.
Topics: Diversity Dynamics, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
Industry Settings: Office & General, Retail
Target Audience: Managers / Supervisors
M.E.E.T. on Common Ground™: Speaking Up for Respect in the Workplace
40 minutes Level: FoundationalThis program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.
Topics: Diversity Dynamics, Communication, Harassment, Leadership, Professionalism, Inclusion & Equity, Respect
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Preventing Retaliation in the Workplace: Recognize. Respond. Resolve.™ (Manager Version)
45 Minutes Level: IntermediateReduce the risk of costly claims by preventing workplace retaliation! This course helps inform managers on what retaliation is and why it is important for your organization to put practices in place to avoid this costly complaint.
Topics: Compliance, Communication, Harassment, Management, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
Fearless Facilitation!™ How to Lead Effective Meetings
35 Minutes Level: IntermediateTurn ineffective meetings into highly productive sessions! Fearless Facilitators expertly foster participation and make any group session more productive.
Topics: Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Office & General
Target Audience: Managers / Supervisors
Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court
30 Minutes Level: IntermediateThis course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.
Topics: Management, Compliance, Ethics, Professionalism, Interviewing & Hiring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBytes® Managing Your Own Productivity
30 minutes Level: FoundationalThis course will empower your employees to create effective plans, involve others, ask for help and prioritize their many competing tasks in order to deliver the results your organization needs to be successful.
Topics: Professionalism, Change, Interpersonal Skills, Time Management
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
L.E.A.D. with Integrity™: Promoting a Culture of Ethical Conduct and Compliance
40 minutes Level: IntermediateThis course helps managers and supervisors step up to the daily task of promoting ethical conduct and ensuring compliance. Use to help leaders fully understand their responsibility in creating an ethical culture. Pairs with A.C.T. with Integrity (for all employees).
Topics: Ethics, Communication, Compliance, Interpersonal Skills, Leadership, Management, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: General
Glad I Could Help: Real Customer Service Situations for Discussion™
30 - 45 minutes Level: FoundationalDealing with an angry customer, whether internal or external, can be a tough business challenge. This course will equip your employees to handle those calls and confrontations professionally and calmly.
Topics: Customer Service, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Let's T.A.L.K.™ Navigating the Difficult Discussions
40 Minutes Level: IntermediateDesigned specifically to assist managers and supervisors in dealing with tough workplace situations, this interactive course provides five difficult scenarios that managers often face when dealing with employees and each scenario utilizes an easy-to-use, four-step process for working through the employee situation.
Topics: Leadership, Communication, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors