Search Course Catalog (390 Courses Found)

There are now four generations in the work place. Each generation thinks, votes, buys, communicates, and interacts differently. This new eLearning course teaches managers how to communicate, coach, and lead Generation Y employees, the newest generation of people entering our workforce.

This course is designed to help you gain control over your life at work or at home by gaining control of your attitude. Understand how influential your attitude is in improving relationships and results.

The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new course delves into these challenges and how to overcome them. It examines leadership through a few tales with characters you’re sure to recognize.

A compelling eLearning course that investigates and addresses diversity and inclusion within the healthcare industry. This program is great for new hire orientation and on-boarding. Tough issues like stereotyping and age are addressed.

This new eLearning Classic course gives you the tools you need to begin improving your personal productivity - including how to avoid time wasters!

This training course is designed to help you understand the wide range of harassment and discrimination situations and your responsibilities in contributing toward a workplace free of divisive, unlawful behaviors. Streaming course version

Help service representatives deal effectively with difficult customer situations. Streaming course version.

A quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.

In this course, you will learn proven techniques that will help you address the work-life conundrum. Great tool for helping employees deal with different types of work-related conflict. And how to find that balance between work and life.

After completing this course, you will have a greater understanding of respect and its impact in the workplace. You will also be able to recognize behaviors that could be viewed as disrespectful, and how you as a manager can hold others accountable for their actions.