Search Course Catalog (357 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Target Audience: Managers / Supervisors
Legal Briefs™ Family and Medical Leave Act
35 Minutes Level: IntermediateThe Medical Leave Act (FMLA) law and requirements can be complicated. This course provides a basic understanding of the FMLA. As a busy manager or supervisor, you should always get an expert involved whenever you deal with an FMLA issue.
Topics: Compliance, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Stopping Retaliation Before It Starts
20 Minutes Level: IntermediateDefine the key legal terms associated with workplace retaliation. Identify the three major consequences of retaliation in the workplace. Understand management’s responsibility in preventing retaliation.
Topics: Compliance, Communication, Harassment, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Understanding Hidden Bias
20 Minutes Level: FoundationalBy the end of this course, you will be able to identify hidden bias or stereotypes and understand why maintaining a respectful culture promotes teamwork.
Topics: Unconscious Bias, Diversity Dynamics, Leadership, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Retaliation Clues and Cues
20 Minutes Level: IntermediateBeing a leader means many things. By the end of this course, you will be able to identify and react appropriately to retaliation as well as create a safe environment for employees.
Topics: Compliance, Communication, Ethics, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Conflict Clock™ for Managers & Supervisors
30 Minutes Level: IntermediateConflict is a part of life – and that’s especially true in the workplace. This course gives managers a new perspective on understanding and resolving conflict. Use the T.I.M.E.™ model to your advantage and resolve workplace conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Respect?® The Respectful Workplace
18 Minutes Level: FoundationalAfter completing this course, you will have a greater understanding of respect and its impact in the workplace. It is not always easy to get along with people who are different from us. But the rewards are immeasurable when we make an effort and succeed. It takes time, patience, and lots of discussion.
Topics: Diversity Dynamics, Communication, Interpersonal Skills, Management, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
Got Leadership?™ Tackling Team Pitfalls
20 Minutes Level: IntermediateBy the end of this module, you will be able to identify unprofessional behavior in the workplace, management responsibilities for establishing and maintaining a respectful workplace, and respond to unprofessional behavior and inappropriate conduct by using effective communication methods.
Topics: Teamwork, Communication, Interpersonal Skills, Leadership, Management, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
Got Leadership?™ Interviewing: Using Current Work Examples
12 Minutes Level: IntermediateEffective interviewing skill is an important asset for a manager. By the end of this course, you will be able to identify five probing strategies used in behavior-based interviewing and how to probe for current work examples.
Topics: Interviewing & Hiring, Communication, Interpersonal Skills, Management
Target Audience: Managers / Supervisors
Got Leadership?™ Getting Employees to Care
20 Minutes Level: IntermediateAs a manager, you can help by not making assumptions, asking the right questions, and asking your employees for feedback on what personally motivates them. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.
Topics: Management, Communication, Motivation, Interpersonal Skills, Leadership, Professionalism, Coaching & Mentoring
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Dealing with Attendance Issues
20 Minutes Level: IntermediateThis course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
Topics: Leadership, Communication, Management, Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors