Search Course Catalog (390 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Professionalism
Got Performance?® Dealing With Change
17 Minutes Level: FoundationalBy completing this course, you will be able to analyze your options for responding to changes at work, recognize your personal reactions to changes, identify the thoughts and feelings behind your reaction, and describe different responses and their possible impact on work.
Topics: Change, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Performance?™ Understanding Global Communication
20 Minutes Level: IntermediateGlobalization is obstructed by communication and cultural differences between nations. By completing this course, you will increase your effectiveness in communication, reduce intercultural misunderstandings, and the personal satisfaction of contributing to your organization’s success.
Topics: Communication, Interpersonal Skills, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: General
Got Diversity & Inclusion?™ The Negative Impact of Unconscious Bias
15 Minutes Level: IntermediateThis course will help you in dealing effectively with individuals and cultural differences - or diversity - that impact relationships with co-workers, customers and other stakeholders who are critical to the success of your organization.
Topics: Diversity Dynamics, Communication, Professionalism, Inclusion & Equity, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Ethics?® Faking It (for More Vacation Time)
15 Minutes Level: FoundationalAn organization’s success depends on the integrity of its employees. In this course, we'll take a look at an example of an ethical situation (taking more PTO than requested) and spend some time reviewing what we can do if such a situation arises.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Leadership?™ Now I’m the Manager…
20 Minutes Level: IntermediateBeing a supervisor can be an extremely rewarding position. It also is challenging, and, at times, frustrating to be caught between your team and the management team you report to. This course is a great way to help new managers and supervisors understand and accept their new role within the organization.
Topics: Leadership, Interpersonal Skills, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Leadership?™ Real Retaliation
15 Minutes Level: IntermediateRetaliation in the workplace is a real issue. As a manager or supervisor, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. By the end of this lesson, you’ll be able to define what retaliation is and what you need to know about it.
Topics: Compliance, Communication, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Taking Personal Responsibility
18 Minutes Level: IntermediateAs a professional in today’s workplace, you are expected to deliver results and work effectively with others, regardless of obstacles you may discover. By the end of this module, you will be able to identify the best course of action for a given situation and the consequences of your actions on others.
Topics: Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Diversity & Inclusion?™ Cultural Competence (An Overview)
13 Minutes Level: FoundationalThis course will help users identify the conceptual levels of cultural competence - the ability to interact effectively with people of different cultures and socioeconomic backgrounds. Users will also be able to identify the elements of the MEET™ model, which will help them resolve misunderstandings and differences.
Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Respect, Culture Commitment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Leadership?® Listening to Your Employees
18 Minutes Level: IntermediateYou may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.
Topics: Communication, Interpersonal Skills, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Performance?® Ethical Choices – What’s the Harm?
20 Minutes Level: FoundationalThis course will help you answer two questions: What do you do when I become aware of an apparent violation of ethics in the work place? And, what can I do to conscientiously help influence my co-workers and the company in the right direction on ethics?
Topics: Ethics, Compliance, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General