Search Course Catalog (621 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Target Audience: General
TrainingBriefs® LGBTQ+ Terms & Information
5 Minutes Level: FoundationalNew Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play
a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Unconscious Bias, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Responding to Change with Integrity
10 Minutes Level: Intermediate“The only constant is change,” is a phrase you’ve probably heard many times to describe the ever-shifting cycles of everything around us - and including us. Change is part of being, and with it brings new beginnings, growth and endings that make life a spectacular journey.
Topics: Change
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Bias and the Brain
6 Minutes Level: FoundationalBias is something we all have, and by itself, it is neither good nor bad. Bias are the attitudes or stereotypes that affect our understanding, actions, perceptions and decisions.
Topics: Unconscious Bias, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Mentoring 201™ The Next Steps for Success (eLearning Classic)
30 Minutes Level: IntermediateHaving a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase.
Topics: Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
ATTITUDE!™ - Resolving Difficult Situations in the Workplace (Healthcare)
35 Minutes Level: FoundationalBad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.
Topics: Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution
Industry Settings: Healthcare
Target Audience: General
TrainingBriefs® The Hidden Bias Trap
8 Minutes Level: FoundationalIt is important that we understand our hidden biases and stereotypes in order to foster effective teamwork. We often do not realize how these biases and stereotypes impact how we interact with others. Before you can avoid bias and stereotyping people in the workplace, you need to understand what they are.
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Unconscious Bias
Industry Settings: Healthcare, Office & General
Target Audience: General
TrainingBriefs® Creating a Positive Customer Experience
5 Minutes Level: FoundationalCreating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.
Topics: Customer Service, Sales & Service
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Gender Identity for Healthcare Employees
8 Minutes Level: FoundationalCreating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.
Topics: Gender Identity/Gender Issues, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare
Target Audience: General
TrainingBriefs® When Peers Collide
6 Minutes Level: FoundationalThe pressures we face in the workplace can put a lot of strain on our relationship with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.
Topics: Interpersonal Skills, Communication
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: General
ATTITUDE!™ Resolving Difficult Situations in the Workplace
35 Minutes Level: FoundationalThis interactive course helps by providing a 5-step process to tackling difficult situations. Eliminate negativity by dealing effectively with difficult attitudes. This program helps employees to recognize the characteristics of rotten attitudes and sort out the problems they cause.
Topics: Collaboration, Communication, Interpersonal Skills, Leadership
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General