Search Course Catalog (390 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Topic: Professionalism

LearningBytes® Am I Really Like That?

10 Minutes Level: Foundational
Who are you?... Who are you, really?... Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.
Topics: Change, Compliance, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Compliance is Just the Beginning: Ethical Situations to Consider

40 Minutes Level: Foundational
Learners will observe eight video vignettes which will help them recognize and respond appropriately to unethical situations. Users will benefit from this course by learning to recognize unethical situations, evaluate decisions, understanding the importance of reflection.
Topics: Ethics, Communication, Professionalism, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview

30 Minutes Level: Advanced
This course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills.
Topics: Interviewing & Hiring, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Leadership?™ The Importance of Integrity (Managers)

15 Minutes Level: Intermediate
As a leader, you have a responsibility to promote a culture of integrity in your organization. By the end of this module, you will be able to identify ethical behavior and choose ethical reactions in various situations.
Topics: Ethics, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

It's Still Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace

35 - 40 Minutes Level: Foundational
Updated with the US Supreme Court decision protecting LGBTQ+ workers! In the ever-changing work environment, it's difficult to know--or understand--what's allowed and what's not allowed at work. Using this new course, bring greater awareness to the many types of harassment which can occur in the workplace.
Topics: Harassment, Compliance, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Preventing Retaliation in the Workplace (Employee Version)

25 Minutes Level: Foundational
All employes are responsible for ensuring that they do not behave in a retaliatory manner. This updated course helps employees identify and report retaliatory behaviors may be observed.
Topics: Compliance, Communication, Harassment, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees

Got Leadership?™ Ethical Selling

12 Minutes Level: Intermediate
By the end of this course, you will be able to identify the actions you - as a leader - can take to raise the bar of professionalism in sales.
Topics: Ethics, Sales, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Legal Briefs™ Family and Medical Leave Act

35 Minutes Level: Intermediate
The Medical Leave Act (FMLA) law and requirements can be complicated. This course provides a basic understanding of the FMLA. As a busy manager or supervisor, you should always get an expert involved whenever you deal with an FMLA issue.
Topics: Compliance, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Leadership?™ Stopping Retaliation Before It Starts

20 Minutes Level: Intermediate
Define the key legal terms associated with workplace retaliation. Identify the three major consequences of retaliation in the workplace. Understand management’s responsibility in preventing retaliation.
Topics: Compliance, Communication, Harassment, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Performance?® Co-Workers Are Your Customers, Too!

12 Minutes Level: Foundational
We depend on our coworkers to get things done, and they depend on us. By the end of this course, you will be able to identify ways to positively impact and support internal customers.
Topics: Customer Service, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General