Search Course Catalog (390 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Professionalism
LearningBytes® Am I Really Like That?
10 Minutes Level: FoundationalWho are you?... Who are you, really?... Have you ever asked yourself that question? Did you know each of us can choose who we want to be? Much like our attitudes we choose each day, we also have an impact on the very characteristics we display day in and day out.
Topics: Change, Compliance, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Compliance is Just the Beginning: Ethical Situations to Consider
40 Minutes Level: FoundationalLearners will observe eight video vignettes which will help them recognize and respond appropriately to unethical situations. Users will benefit from this course by learning to recognize unethical situations, evaluate decisions, understanding the importance of reflection.
Topics: Ethics, Communication, Professionalism, Conflict Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Get the Whole Picture™: Asking Probing Questions in a Behavioral-Based Interview
30 Minutes Level: AdvancedThis course was created for people who are already familiar with basic behavior-based interviewing. It is an advanced workshop-format designed to significantly improve probing skills.
Topics: Interviewing & Hiring, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ The Importance of Integrity (Managers)
15 Minutes Level: IntermediateAs a leader, you have a responsibility to promote a culture of integrity in your organization. By the end of this module, you will be able to identify ethical behavior and choose ethical reactions in various situations.
Topics: Ethics, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
It's Still Not Just About Sex Anymore™: Harassment & Discrimination in the Workplace
35 - 40 Minutes Level: FoundationalUpdated with the US Supreme Court decision protecting LGBTQ+ workers! In the ever-changing work environment, it's difficult to know--or understand--what's allowed and what's not allowed at work. Using this new course, bring greater awareness to the many types of harassment which can occur in the workplace.
Topics: Harassment, Compliance, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Preventing Retaliation in the Workplace (Employee Version)
25 Minutes Level: FoundationalAll employes are responsible for ensuring that they do not behave in a retaliatory manner. This updated course helps employees identify and report retaliatory behaviors may be observed.
Topics: Compliance, Communication, Harassment, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Got Leadership?™ Ethical Selling
12 Minutes Level: IntermediateBy the end of this course, you will be able to identify the actions you - as a leader - can take to raise the bar of professionalism in sales.
Topics: Ethics, Sales, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Legal Briefs™ Family and Medical Leave Act
35 Minutes Level: IntermediateThe Medical Leave Act (FMLA) law and requirements can be complicated. This course provides a basic understanding of the FMLA. As a busy manager or supervisor, you should always get an expert involved whenever you deal with an FMLA issue.
Topics: Compliance, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Stopping Retaliation Before It Starts
20 Minutes Level: IntermediateDefine the key legal terms associated with workplace retaliation. Identify the three major consequences of retaliation in the workplace. Understand management’s responsibility in preventing retaliation.
Topics: Compliance, Communication, Harassment, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Performance?® Co-Workers Are Your Customers, Too!
12 Minutes Level: FoundationalWe depend on our coworkers to get things done, and they depend on us. By the end of this course, you will be able to identify ways to positively impact and support internal customers.
Topics: Customer Service, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General