Search Course Catalog (257 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Communication
Motivation: Dream it. Walk it. Believe it.™
40 minutes Level: FoundationalUsing this program, employees discover what motivates them and how to use that knowledge to set individual goals.
Topics: Motivation, Change, Communication, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Fearless Facilitation!™ How to Lead Effective Training
35 Minutes Level: IntermediateExemplary facilitators are fearless because they prepare thoroughly, are organized, respect the experiences of adult learners, use attend to various styles, and draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.
Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Training Support
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work
40 Minutes Level: FoundationalThis program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Topics: Harassment, Communication, Ethics, Management, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Employees
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers
45 Minutes Level: IntermediateThis program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Topics: Harassment, Communication, Ethics, Management, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors
I Wish My Manager Would Just...™
20 minutes Level: Foundational25,000 employees can't be wrong… when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding.
Topics: Leadership, Change, Communication, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Win the S.A.L.E.™ Supporting the Sale
30 Minutes Level: IntermediateThis course is great for employees who are new to sales or sales-related work. It explains how to build trust with prospects and customers, demonstrates ways to maintain customer loyalty when handling complaints, and describes how to recognize opportunities and "upsell" existing customers.
Topics: Sales & Service, Communication, Professionalism
Industry Settings: Office & General, Retail
Target Audience: Employees
Win the S.A.L.E.™ - Coaching for Sales Success
30 Minutes Level: IntermediateThis program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.
Topics: Sales & Service, Communication, Professionalism, Coaching & Mentoring
Industry Settings: Office & General, Retail
Target Audience: Managers / Supervisors
Win the S.A.L.E.™: Putting it All Together
35 Minutes Level: FoundationalDesigned for service and support professionals. This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Topics: Sales & Service, Communication, Sales, Professionalism, Coaching & Mentoring
Industry Settings: Office & General
Target Audience: Employees
Win the S.A.L.E.™ One Step at a Time
40 Minutes Level: FoundationalDesigned for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Topics: Sales & Service, Communication, Professionalism
Industry Settings: Office & General
Target Audience: Employees
M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect
30 - 40 minutes Level: IntermediateEnforcing a zero-tolerance policy can be challenging for managers. This program gives your managers practical skills they can apply immediately to handle sensitive situations before they escalate.
Topics: Diversity Dynamics, Communication, Harassment, Leadership, Professionalism, Culture Commitment, Conflict Resolution
Industry Settings: Office & General
Target Audience: Managers / Supervisors