Search Course Catalog (632 Courses Found)

This course will help users identify the conceptual levels of cultural competence - the ability to interact effectively with people of different cultures and socioeconomic backgrounds. Users will also be able to identify the elements of the MEET™ model, which will help them resolve misunderstandings and differences.

You may at times make some unpopular decisions. The key is to take the time to talk to your employees and truly take their opinions into consideration before you make your decision.

This course will help you answer two questions: What do you do when I become aware of an apparent violation of ethics in the work place? And, what can I do to conscientiously help influence my co-workers and the company in the right direction on ethics?

Need a fun, quick way to introduce the concepts of diversity and inclusion in the workplace. Look no further! This course defines both diversity and inclusion - while helping users understand the benefits of embracing both – for a better workplace.

Acute back injuries can be the immediate result of improper lifting techniques and/or lifting loads that are too heavy for the back to support. In this course, we’ll review the proper technique for lifting loads.

This course is designed to help employees identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.

This course reviews the techniques you should use when negotiating snowy steps during the winter months. Bottom line… Take your next set of steps slow. Be cautious and be safe!

By completing this course, you will learn some ways to respond if someone in the workplace asks you to behave deceptively, explore the possible reasons why people may ask you to lie, and realize the implications of various responses to their requests.

The major objective of process safety management of highly hazardous chemicals, such as ammonia, is to prevent unwanted releases of hazardous chemicals especially into locations that could expose employees and others to serious hazards. In this course, we will discuss the activities of an ammonia safety management team.

If you find yourself in an ethical dilemma, employ a simple strategy. Gather your thoughts about what’s going on and the possible implications, organize a constructive response that allows you to maintain relationships while upholding your values, and take the appropriate action.

Knowing how to respond to a hazardous materials incident is essential in ensuring the safety of all responding personnel and the general public. In this module, we will discuss Hazard Class 9: Miscellaneous Hazardous Materials.

Safety, it’s something each of us has a right to expect and a responsibility to maintain. As a part of safety preparedness, you need to know what to do in the event of an accident or emergency. In this course, we will review some steps you can take prepare for, and respond to, such an event.

Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.

Sometimes harassment occurs by people outside of our company. This module will focus on harassment situations involving third party relationships such as vendors, customers, and contractors.

In this module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing it you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.

This module focuses on why honesty and accurate information is important in business. The value of honesty in business has obvious and subtle implications. Asking who benefits from business honesty can explain why virtue is also important.

The pressure to perform and get work done can cause us to consider compromising our work or product quality. However, taking any action that compromises work or product quality can have serious consequences for us, our organization, our vendors, and our customers.

Promote personal responsibility for creating respectful work environments. This program approaches sensitive issues without shame, blame or negative stereotyping and will show your employees where respect for differences makes common sense.

This course focuses on the appropriate ways to compare your organization to the competition. Comparing your products and services to the competition must be done in a truthful manner. That’s a lot easier if you believe it yourself, and present a balanced view with integrity and conviction.

Copyright infringement is common. It’s easy to do. But it’s illegal. This module focuses on ethical side of copyright infringement within an organization.