Search Course Catalog (235 Courses Found)

Have you ever been reluctant to coach an employee because you didn’t know where to begin or how to handle what may come up during the conversation? This course introduces concepts to help you excel in the necessary interpersonal skills to excel in coaching your employees.

Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.

If you find yourself in an ethical dilemma, employ a simple strategy. Gather your thoughts about what’s going on and the possible implications, organize a constructive response that allows you to maintain relationships while upholding your values, and take the appropriate action.

This course focuses on the responsibility manager’s have to be fair and consistent in counseling and disciplining individuals who violate the organization’s standards of business conduct.

After completing this course, you will be able to recognize the warning signs of workplace violence and what you should do if confronted with this issue. You will be able to identify common behaviors that could lead to violence, and choose appropriate action steps to protect yourself and others.

This module focuses on a problem many leaders struggle with. Namely, ensuring that their employees feel that they are approachable and that they are there when they need them.

With four generations in the workforce today, there are both challenges and opportunities to working on multi-generational teams. This course will help you understand how to recruit, engage, and retain Generation Y, the next generation of people entering our workforce.

This course is designed to help you gain control over your life at work or at home by gaining control of your attitude. Understand how influential your attitude is in improving relationships and results.

The majority of challenges calling for leadership are everyday situations in our professional and personal lives. This new course delves into these challenges and how to overcome them. It examines leadership through a few tales with characters you’re sure to recognize.

This course is designed to help trigger meaningful discussion on the importance of personal leadership and the impact it can have within your organization.