Search Course Catalog (43 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Problem Resolution
Training Briefs® Frequently Absent Employee
8 Minutes Level: IntermediateYou have an employee who’s missed too many work days. What do you do? How much absenteeism is tolerated depends on your organization’s policy. This course provides the just-in-time information and tools needed to help a manager address the absenteeism while maintaining a respectful workplace.
Topics: Management, Professionalism, Coaching & Mentoring, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Communicating Plans for Change
7 Minutes Level: IntermediateCommunicating plans for change in the workplace is no longer just an event or an initiative. As a manager or leader, you'll need a strategy and a plan. This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Change, Communication, Leadership, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® There Is More We Can Do!
6 Minutes Level: FoundationalHaving quality customer service is critical to any business. It's your job as a leader to set and maintain the organization's expectations when it comes to servicing customers. Those that are willing to go the extra mile for their customers will have customers for life. It is important to realize the consequences of our actions and know there is always more we can do.
Topics: Leadership, Management, Professionalism, Customer Service, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Safety Rules Violations
8 Minutes Level: IntermediateYou’ve got an employee who consistently ignores certain safety rules and needs to understand safety regulations must be adhered to. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Workplace Safety, Safety Orientation/Onboarding, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Employee Who Resists Change
8 Minutes Level: IntermediateA change has been made in your area and, unfortunately, an employee is not accepting the change. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Change, Leadership, Coaching & Mentoring, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Personal Problems at Work
8 Minutes Level: IntermediateYou’re aware an employee is having some personal problems and you feel they’re affecting their work. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Personal Phone Calls
8 Minutes Level: IntermediateYou have an employee that's making and receiving too many personal phone calls during work hours. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Performing Beyond Their Skill Level
8 Minutes Level: IntermediateYou have an employee who may have been promoted beyond their capability, or perhaps the job outgrew this employee. How do you work with an employee who is not performing up to your expectations? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Leadership, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Low Raise
8 Minutes Level: IntermediateYou have an employee complains to you that their raise was less than expected. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Inappropriate Dress
7 Minutes Level: IntermediateAn employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.
Topics: Management, Professionalism, Problem Resolution
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors