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New Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.

New Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.

Understanding your organization’s policies regarding ethical conduct and legal compliance is an important first step in leading the way toward creating a culture of integrity. Identifying what constitutes ethical behavior versus unacceptable behavior is the next step.

Incivility can quickly turn into workplace harassment… creating an environment or climate of ridicule and disrespect - in which harassing behaviors are tolerated.

Often business deals are lost because the parties involved did not take the time to learn about each other’s cultures prior to interacting. Good due diligence goes beyond just looking at the bottom line.

The Whistleblower Protection Act of 1989, commonly known as the WPA, is a U.S. federal law that protects federal whistleblowers who work for the government and report agency misconduct. This course provides and overview of the WPA and WPEA. Be informed.

Even the most talented teams don’t start out as high performing. There are several steps you can take as a manager to set your team up for success and create a work environment that values teamwork and collaboration over grandstanding and competition.

When it comes to conquering conflict, sometimes you have to get out of your comfort zone when confronting an employee about their behavior.

This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

You may not be able to change the entire culture of your organization…but you can impact how YOU deal with office politics - proactively and intelligently.