Search Course Catalog (366 Courses Found)

Build on strengths and improve productivity of your multi-generational workforce. Streaming course version.

Help new managers promoted from within get up to speed fast.

Provide managers with interviewing skills to best evaluate hiring potential. This course includes a post-test assessment. Streaming course version with post assessment questions.

Exemplary facilitators are fearless because they prepare thoroughly, are organized, respect the experiences of adult learners, use attend to various styles, and draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.

This program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.

25,000 employees can't be wrong… when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding.

This program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.

Enforcing a zero-tolerance policy can be challenging for managers. This program gives your managers practical skills they can apply immediately to handle sensitive situations before they escalate.

This course will help you learn how to build trust, accentuate the positive and, when a mistake occurs, redirect the energy for a more productive outcome by showing applications of the technique in the workplace.

Based on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace. Based on the highly popular and best-selling book by Ken Blanchard.

Typically, interviewers look for someone with excellent academic qualifications, the proper skills for the job, and someone who is committed to achieve the objectives of the organization. An interview should assess three important faces including capability, commitment, and chemistry.

This program explores preventive measures and examines managerial and organizational legal obligations, covering such topics as hiring policies, appropriate responses to angry outbursts, handling employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.

Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home.

The managers and supervisors who take this course will have a better understanding of what is expected of them according to the American with Disabilities Act. This course provides tips on the various actions that managers can take in order to help ensure compliance with the ADA.

This program helps managers deal with the tough problems involving substance abuse in the workplace. Managers will gain insight into the legal aspects of substance abuse and their own role in addressing it.

In this course, viewers will learn the legal consequences and actions of harassment, bullying, discrimination in the workplace and different types of harassment, including quid-pro-quo harassment. In addition, the course includes an insight into the possible issues with workplace relationships.

Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.

This program is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the "right side of the line".

Leaders can turn the challenge of multiple generations in the workplace into a competitive advantage by applying the concepts of this program to the complexities of managing a multi-generational workforce.

This course equips managers with the skills needed to apply the F.A.I.R. approach. By following the right-way behavior modeling of the program's powerful scenarios, leaders increase their own cultural competence and learn how to manage employee differences more effectively.