Search Course Catalog (395 Courses Found)

This training course is designed to help you understand the wide range of harassment and discrimination situations and your responsibilities in contributing toward a workplace free of divisive, unlawful behaviors. Streaming course version

Help service representatives deal effectively with difficult customer situations. Streaming course version.

A quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.

In this course, you will learn proven techniques that will help you address the work-life conundrum. Great tool for helping employees deal with different types of work-related conflict. And how to find that balance between work and life.

After completing this course, you will have a greater understanding of respect and its impact in the workplace. You will also be able to recognize behaviors that could be viewed as disrespectful, and how you as a manager can hold others accountable for their actions.

This interactive eLearning course is designed to encourage successful coaching with this program; includes information on how to coach a high-performing employee. A fun, interactive course that uses a baseball theme to communicate the coaching model.

All organizations have to recruit and hire new employees. It is one of a manager’s most important duties. Finding the right person for the right job can be a struggle for any manager, not to mention the myriad of legal issues that surround recruiting and hiring.  

This highly engaging course can also be used with existing managers/supervisors who were never appropriately trained on their responsibilities. Help newly promoted managers/supervisors navigate their changing roles and have immediate impact!

This course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Helps employees clearly identify and understand what behaviors constitute harassment. Streaming course version.

This course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to meet annual refresher sexual harassment-prevention training requirements.

Equip employees to make the right choices in tough ethical situations

Using dramatic examples in white and blue collar, hospitality, health care and retail settings, this program will protect your organization by communicating everyone's legal responsibilities towards harassment and discrimination.

Teasing, Hazing, Gossip, Retaliation. Everyone, regardless of position, title or level in an organization, is responsible for creating a respectful and harassment-free workplace. This course helps participants take a proactive approach to creating and maintaining respectful organizational cultures in order to remain legally compliant, to ensure adherence to organizational policies and to thrive and prosper.

Improve quality of cross-cultural care by recognizing impact of hidden biases. Streaming course version.

Bury My Heart at Conference Room B™ is like no other leadership approach you’ve seen. First of all, the thing actually works! Secondly, it’s deeply empathic to the real world of today’s manager. Help managers better engage a cynical workforce!

Equip managers to step up and promote ethical conduct and compliance. Streaming course version.

Straight to the point! Destroying documents should be done per company or departmental policy. Perfect to use for a quick refresher and application discussions; use for your ethics curriculum.

Accelerate the personal effectiveness and interpersonal abilities of your employees with a program focused on communication skills. In three, straight-to-the-point modules, employees will experience focused learning on how to effectively listen, communicate and give and receive feedback.

This quick hitting, topic-based module covers the use of intellectual property in and outside of the workplace. Taken from the best-selling A.C.T. with Integrity program, this module shows real life examples.

Equip new and developing managers with must-have coaching skills. Streaming course version.