Search Course Catalog (257 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Topic: Communication
Got Leadership?™ Getting Employees to Care
20 Minutes Level: IntermediateAs a manager, you can help by not making assumptions, asking the right questions, and asking your employees for feedback on what personally motivates them. By the end of this course, you will be able to identify ways to motivate employees before there is an issue and ways to approach employees who already stopped trying.
Topics: Management, Communication, Motivation, Interpersonal Skills, Leadership, Professionalism, Coaching & Mentoring
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ The Difficult Performance Appraisal
18 Minutes Level: IntermediateAs a leader, when an employee isn’t performing or acting appropriately, you are required to take action. This course helps you identify the benefits of a performance appraisal and the proper techniques to navigate through a difficult performance appraisal.
Topics: Management, Communication, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Leadership?™ Dealing with Attendance Issues
20 Minutes Level: IntermediateThis course emphasizes the role of coaching in creating successful outcomes when dealing with employee attendance issues. You will learn that making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.
Topics: Leadership, Communication, Management, Professionalism, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Communication Skills for New Supervisors
15 Minutes Level: IntermediateGood communication skills are vital to being an effective leader. This course provides the tools for handling potentially difficult conversations with employees. It will also help you establish the boundaries that all (especially new) supervisors need to establish.
Topics: Communication, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Leadership?™ Are You a Know-It-All Boss?
15 Minutes Level: IntermediateAs a leader, you manage multiple priorities and shifting deadlines on a daily basis. This course gives you practice at assessing your personal reaction to situations. It will provide you with opportunities to see the impact of your choices and where you want to be as a leader.
Topics: Leadership, Change, Communication, Interpersonal Skills, Management, Respect, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Diversity?™ Respecting Religious Diversity (for Managers)
15 Minutes Level: IntermediateBy the end of this course, you will be able to identify workplace behaviors that may not show respect for religious diversity and determine the correct action to take when inappropriate religious remarks are made.
Topics: Diversity Dynamics, Communication, Management, Inclusion & Equity, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Writing for Business Results™
40 Minutes Level: FoundationalIf you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language. If you are an experienced writer who needs a refresher, you will find your skills reinforced and enhanced with this course.
Topics: Interpersonal Skills, Communication, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Conflict Clock™ - eLearning Classic
40 Minutes Level: FoundationalWhen conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Respect?® Unintended Exclusive Behaviors
15 Minutes Level: FoundationalBy the end of this course, you will be able to identify exclusive and inclusive behaviors and the effects they have on the work environment. The workplace is another group to which you belong, and another way for you to define yourself.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Respect, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Diversity?™ Generational Diversity for Employees
20 Minutes Level: FoundationalBy the end of this course, you will be able to identify the characteristics of the four generations and the challenges of their different work styles within the team.
Topics: Generational Challenges, Communication, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees