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Millennials share some characteristics that set them apart. Understanding how these core characteristics influence their behavior and who they are will help you recruit, engage, and retain this workforce.

Diversity has to do with human differences. So a lot of times when people say “diversity” they really mean is race or gender or ethnicity. Diversity is much more than that – it’s any point of difference.

It’s often easy to see other human beings as different if you look at them through the “We – Them” mindset. This depersonalizes people.

No matter what the words we say, our actual communication is influenced by our expression, gestures and tone of voice. In fact, research as shown that only a small percentage of the brain processes verbal communication.

Exclusive behaviors in the workplace are any behaviors that make an employee feel like they are not a part of the group in which they belong.

Your success is related to working effectively with your team. While new people bring unknowns, you can be a catalyst for building on team strengths.

Managers often get busy and can’t always be on top of everything. Yet sometimes they can unknowingly send a message that excludes an employee. When the exclusion occurs because of something related to the employee’s religion, it can be serious.

All employees must be willing to take personal responsibility for creating a respectful, productive work environment. Doing so leads to a high performing organization where people are valued for their talents and abilities.

When employees feel left out, it impacts everyone in the workplace. Employees fail to work together, they miss work more frequently, and they eventually may choose to find employment elsewhere.

It often happens that managers honestly believe themselves to be neutral on issues of race, sexual orientation, national origin, age or gender. But the reality is that employees need to be recognized for their differences in order to feel respected.