Course Catalog (1077 Courses)
Contains all of the available courses within the TrainingFlow™ LMS.
Win the S.A.L.E.™ - Coaching for Sales Success
30 Minutes Level: IntermediateThis program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.
Topics: Sales & Service, Communication, Professionalism, Coaching & Mentoring
Industry Settings: Office & General, Retail
Target Audience: Managers / Supervisors
Win the S.A.L.E.™: Putting it All Together
35 Minutes Level: FoundationalDesigned for service and support professionals. This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Topics: Sales & Service, Communication, Sales, Professionalism, Coaching & Mentoring
Industry Settings: Office & General
Target Audience: Employees
Win the S.A.L.E.™ One Step at a Time
40 Minutes Level: FoundationalDesigned for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Topics: Sales & Service, Communication, Professionalism
Industry Settings: Office & General
Target Audience: Employees
M.E.E.T. Zero Tolerance™: Enforcing Zero Tolerance with Fairness and Respect
30 - 40 minutes Level: IntermediateEnforcing a zero-tolerance policy can be challenging for managers. This program gives your managers practical skills they can apply immediately to handle sensitive situations before they escalate.
Topics: Diversity Dynamics, Communication, Harassment, Leadership, Professionalism, Culture Commitment, Conflict Resolution
Industry Settings: Office & General
Target Audience: Managers / Supervisors
Ready. Set. CHANGE!™ Reacting Smarter. Adapting Faster. Engaging Together.
30 - 45 minutes Level: IntermediateThis course helps employees positively and productively navigate any change-big or small. Through learning tools such as right-way behavior modeling, this program equips employees with skills to react smarter, adapt faster and engage together more productively when change comes around again.
Topics: Change, Communication, Compliance, Interpersonal Skills, Leadership, Professionalism, Conflict Resolution
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Integrity Every Day: Real Choices. Right Decisions.™
30 - 45 minutes Level: FoundationalQuality care depends on healthcare professionals who act with integrity and inspire trust. Reinforce the connection between consistent, ethical behavior and institutional excellence with "Integrity Every Day".
Topics: Ethics, Change, Compliance, Leadership, Professionalism
Industry Settings: Healthcare
Target Audience: Employees
Life IS a Series of Presentations™: Inspire, Inform & Influence. Anytime, Anywhere.
40 minutes Level: FoundationalImprove communications by helping everyone make their point with impact. Using this simple but powerful five-step process, your workforce will be empowered to communicate with impact anytime, anywhere. They'll develop the power to communicate for better understanding and support.
Topics: Communication, Interpersonal Skills, Sales & Service, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General
Target Audience: Employees
Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace
30 - 45 minutes Level: FoundationalThe program's compelling vignettes bring to light the consequence of workplace violence, leaving a lasting impression on participants. Using the S.A.F.E. model, employees learn to recognize warning signs of potential threatening behavior in the workplace and take steps to protect themselves and others.
Topics: Compliance, Communication, Harassment, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Whale Done!™ in Action
30 - 45 minutes Level: FoundationalThis course will help you learn how to build trust, accentuate the positive and, when a mistake occurs, redirect the energy for a more productive outcome by showing applications of the technique in the workplace.
Topics: Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Whale Done!™ The Power of Positive Relationships
35 minutes Level: FoundationalBased on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace. Based on the highly popular and best-selling book by Ken Blanchard.
Topics: Leadership, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors