Search Course Catalog (821 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Industry Setting: Retail
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work
40 Minutes Level: FoundationalThis program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Topics: Harassment, Communication, Ethics, Management, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Employees
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers
45 Minutes Level: IntermediateThis program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Topics: Harassment, Communication, Ethics, Management, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors
I Wish My Manager Would Just...™
20 minutes Level: Foundational25,000 employees can't be wrong… when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding.
Topics: Leadership, Change, Communication, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Win the S.A.L.E.™ Supporting the Sale
30 Minutes Level: IntermediateThis course is great for employees who are new to sales or sales-related work. It explains how to build trust with prospects and customers, demonstrates ways to maintain customer loyalty when handling complaints, and describes how to recognize opportunities and "upsell" existing customers.
Topics: Sales & Service, Communication, Professionalism
Industry Settings: Office & General, Retail
Target Audience: Employees
Win the S.A.L.E.™ - Coaching for Sales Success
30 Minutes Level: IntermediateThis program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.
Topics: Sales & Service, Communication, Professionalism, Coaching & Mentoring
Industry Settings: Office & General, Retail
Target Audience: Managers / Supervisors
Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace
30 - 45 minutes Level: FoundationalThe program's compelling vignettes bring to light the consequence of workplace violence, leaving a lasting impression on participants. Using the S.A.F.E. model, employees learn to recognize warning signs of potential threatening behavior in the workplace and take steps to protect themselves and others.
Topics: Compliance, Communication, Harassment, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Whale Done!™ in Action
30 - 45 minutes Level: FoundationalThis course will help you learn how to build trust, accentuate the positive and, when a mistake occurs, redirect the energy for a more productive outcome by showing applications of the technique in the workplace.
Topics: Leadership, Communication, Interpersonal Skills, Leadership, Sales & Service, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Whale Done!™ The Power of Positive Relationships
35 minutes Level: FoundationalBased on behavior-changing strategies developed at SeaWorld, this program offers a compelling message and memorable workshop activities that will have an immediate and positive impact on your workplace. Based on the highly popular and best-selling book by Ken Blanchard.
Topics: Leadership, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors
The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations
30 - 45 minutes Level: FoundationalThis course is designed to help managers to recognize the most common workplace coaching situations, get the situation under control and on the right track. Effectively coach your employees to increase performance.
Topics: Coaching & Mentoring, Change, Communication, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Legal Briefs™ Workplace Privacy: Does It Really Exist?
30 Minutes Level: IntermediateWorkplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home.
Topics: Management, Communication, Professionalism, Workplace Privacy
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors