Search Course Catalog (822 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Industry Setting: Retail
TrainingBriefs® Leveraging the Power of Emotional Intelligence
9 Minutes Level: IntermediateNew Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
Topics: Collaboration, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Religious Terms & Information
5 Minutes Level: FoundationalNew Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Active Listening
5 Minutes Level: FoundationalNew Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
Topics: Communication, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® LGBTQ+ Terms & Information
5 Minutes Level: FoundationalNew Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play
a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Unconscious Bias, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Zero Tolerance for Practical Jokes
5 Minutes Level: FoundationalNew Micro-Learning! Have you ever played a practical joke on a co-worker? What about telling an “inside joke” in front of an unsuspecting new employee? It’s all just innocent fun, isn’t it?
Topics: Harassment, Leadership, Management, Abusive Conduct
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Responding to Change with Integrity
10 Minutes Level: Intermediate“The only constant is change,” is a phrase you’ve probably heard many times to describe the ever-shifting cycles of everything around us - and including us. Change is part of being, and with it brings new beginnings, growth and endings that make life a spectacular journey.
Topics: Change
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Bias and the Brain
6 Minutes Level: FoundationalBias is something we all have, and by itself, it is neither good nor bad. Bias are the attitudes or stereotypes that affect our understanding, actions, perceptions and decisions.
Topics: Unconscious Bias, Diversity Dynamics, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Mentoring 201™ The Next Steps for Success (eLearning Classic)
30 Minutes Level: IntermediateHaving a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase.
Topics: Coaching & Mentoring, Communication, Interpersonal Skills, Leadership, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Creating a Respectful Workplace
10 Minutes Level: FoundationalHaving fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.
Topics: Respect, Diversity Dynamics, Leadership, Management, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Empowered Leadership
8 Minutes Level: IntermediateAs a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. Ask yourself, “How do I maintain those relationships on a daily basis?”
Topics: Leadership, Communication
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors