Search Course Catalog (828 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

TrainingBriefs® Hurtful Conversations
TrainingBriefs® Course

TrainingBriefs® Hurtful Conversations

5 Minutes Level: Foundational
Insensitive remarks about an overweight co-worker can lead to the perception of harassment. Discussions with co-workers that ridicule or disrespect anyone because of a protected class status can be offensive and lead to an accusation of discriminatory harassment.
Topics: Discrimination, Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Change? No Thanks!
TrainingBriefs® Course

TrainingBriefs® Change? No Thanks!

6 Minutes Level: Foundational
New Micro-Learning! Confronting someone who isn't flexible can feel exasperating. That's why it is so important to recover and go on; regain a positive attitude, and then find ways to keep things moving. One of the best ways to do this is to follow through on your commitment to help others improve their attitude. Encourage them even when we see the slightest change for the better. A little encouragement can go a long way!
Topics: Change, Communication, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® It’s A Free Country, Right?
TrainingBriefs® Course

TrainingBriefs® It’s A Free Country, Right?

5 Minutes Level: Foundational
New Micro-Learning! This course takes a look at how the First Amendment Free Speech Right applies differently at work than in public. You will observe the reactions among coworkers when one of them starts playing music that the others find offensive. As you work through the course, ask yourself, could a conversation like this impact the employees ability to work together?
Topics: Harassment, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Misplaced Paternalism
TrainingBriefs® Course

TrainingBriefs® Misplaced Paternalism

5 Minutes Level: Foundational
New Micro-Learning! Taking employment actions that you believe are in the employee’s “best interests” – also called misplaced paternalism – can be viewed as discrimination if they are based on stereotypes about a disability, or sex, or any other characteristic protected by law.
Topics: Discrimination, Compliance, Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Inconsistent Discipline
TrainingBriefs® Course

TrainingBriefs® Inconsistent Discipline

5 Minutes Level: Foundational
New Micro-Learning! Managers should always be professional, be even-handed, and above all, be consistent. Now obviously, employees aren't machines. And part of being a good manager is being able to tailor your management style to the unique needs of individuals. But when it comes to progressive discipline, making exceptions or applying different standards is a great way to end up telling your story to a judge.
Topics: Compliance, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
ENOUGH!™ The Consequences of Sexual Harassment (Manager Overview)
Streaming Video

ENOUGH!™ The Consequences of Sexual Harassment (Manager Overview)

10 Minutes Level: Foundational
ENOUGH!™ is a powerful new approach to sexual harassment training. The manager overview video is specifically designed to be used after the ENOUGH! dramatic and consequences videos have been viewed. The manager overview outlines specific responsibilities for managers within the organization - as well as definitions and expectations.
Topics: Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
ENOUGH!™ The Consequences of Sexual Harassment (Dramatic Video)
Streaming Video

ENOUGH!™ The Consequences of Sexual Harassment (Dramatic Video)

12 Minutes Level: Foundational
ENOUGH!™ is a completely new approach to sexual harassment training. ENOUGH! uses a dramatic story line helping learners understand the issues surrounding sexual harassment and to help them identify what they should do if they experience or witness sexual harassment.
Topics: Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® There’s No “I” in Team
TrainingBriefs® Course

TrainingBriefs® There’s No “I” in Team

8 Minutes Level: Foundational
New Micro-Learning! Most people don’t intentionally come to work with a bad or difficult attitude. The problem is a lot of people don’t understand - or they forget - how our attitudes affect the people around us. When these situations do arise, all it really takes is a gentle reminder that what they're doing has an impact on the rest of us.
Topics: Leadership, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Discipline & Termination: Not Being Prepared
TrainingBriefs® Course

TrainingBriefs® Discipline & Termination: Not Being Prepared

5 Minutes Level: Foundational
New Micro-Learning! Many court cases for wrongful employment termination stem from mishandled progressive discipline. In this course, we will examine the issue of avoiding termination. Learners will explore the importance of taking a methodical approach to preparing for a termination and the potential consequences of just winging it.
Topics: Compliance, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
ENOUGH!™ The Consequences of Sexual Harassment (Dramatic + The Consequences)
Streaming Video

ENOUGH!™ The Consequences of Sexual Harassment (Dramatic + The Consequences)

20 Minutes Level: Foundational
ENOUGH!™ is a completely new approach to sexual harassment training. This video program is strategically designed in two-parts to deeply engage each learner, creating empathy – with a realistic view of workplace harassment and the fallout associated with a non-compliant culture.
Topics: Sexual Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Free Speech at Work
TrainingBriefs® Course

TrainingBriefs® Free Speech at Work

5 Minutes Level: Foundational
New Micro-Learning! It's important to know that the First Amendment right to free speech is not unlimited or does not outweigh the organization’s right to maintain a workplace free from discrimination and harassment. In this course, you'll learn about prohibited behavior in the workplace - as an employee exercises what he sees as his right to free speech.
Topics: Compliance, Communication, Harassment, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Human Trafficking Awareness - Hospitality Industry Overview
Signature Course

Human Trafficking Awareness - Hospitality Industry Overview

25 Minutes Level: Foundational
Human trafficking is very real issue in the United States! Traffickers often take advantage of the privacy and anonymity accessible through the hospitality industry. Hotels and motels can be especially attractive locations for all forms of trafficking. This interactive course gives an overview of human trafficking, the warning signs and how to report suspicious activity. Can be used for SB970 (California training) requirements.
Topics: Compliance, Communication, Safety Orientation/Onboarding
Industry Settings: Retail
Target Audience: General
TrainingBriefs® Too Old, Huh?
TrainingBriefs® Course

TrainingBriefs® Too Old, Huh?

6 Minutes Level: Foundational
New Micro-Learning! Making employment decisions such as promotions and reporting relationships, because you think an employee is too old can get you and the organization into a lot of trouble. This might lead to an adverse employee action. Age is a protected class under federal law.
Topics: Discrimination, Compliance, Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Workplace Stereotypes
TrainingBriefs® Course

TrainingBriefs® Workplace Stereotypes

5 Minutes Level: Foundational
New Micro-Learning! Stereotypes are over-generalized beliefs about a particular category of people. Stereotypes are generalized because one assumes that the stereotype is true for each individual person in the category. Everyone within an organization has a responsibility to ensure that the work culture promotes a professional work environment by demonstrating appropriate behavior.
Topics: Inclusion & Equity, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® What’s With the ‘Tude?
TrainingBriefs® Course

TrainingBriefs® What’s With the ‘Tude?

4 Minutes Level: Foundational
New Micro-Learning! We can't make someone change his or her attitude. But we can choose how we react. That's why the solution starts with us. We owe it to ourselves to help create an environment where everyone respects each other, so we can get things done that need to get done. A big part of that is learning how to deal with difficult attitudes.
Topics: Leadership, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Redirection
TrainingBriefs® Course

TrainingBriefs® Redirection

5 Minutes Level: Foundational
New Micro-Learning! Discipline should be a last resort. It’s negative and often leads to separation. Redirecting behavior is positive, forward-thinking, and often leads to success. Before you give a reprimand—think! In many cases an employee needs to be redirected rather than reprimanded.
Topics: Leadership, Communication, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Discipline - Avoiding Termination
TrainingBriefs® Course

TrainingBriefs® Discipline - Avoiding Termination

5 Minutes Level: Intermediate
New Micro-Learning! Avoiding termination is something too many managers stumble on, especially when they're dealing with employees they think are more likely to sue. Remember, if you ever find yourself in this situation, get the support you need from human resources or senior management and act decisively to correct the problem.
Topics: Management, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
The Consequences of Sexual Harassment™ (NY/NYC Employee) - Spanish Version
Signature Course

The Consequences of Sexual Harassment™ (NY/NYC Employee) - Spanish Version

50 Minutes Level: Foundational
Now in Spanish! Change behavior. Deeply engage each learner - with a realistic view of workplace harassment and the fallout associated with a non-compliant culture. Using dramatic videos, character interviews and interactive components, this new course helps participants become more aware of the personal consequences surrounding sexual harassment and identify what they should do if they experience or witness a sexual harassment situation.
Language: Spanish (NA)
Topics: Sexual Harassment, Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
The Consequences of Sexual Harassment™ (CA Employees) - Spanish Version
Signature Course

The Consequences of Sexual Harassment™ (CA Employees) - Spanish Version

60 Minutes Level: Foundational
Now in Spanish! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture. Hostile Work Environment and Quid Pro Quo harassment (and their various forms) are discussed and addressed. The consequences of sexual harassment are deep and impact everyone within an organization.
Language: Spanish (NA)
Topics: Sexual Harassment, Harassment, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Pregnancy is No Joke
TrainingBriefs® Course

TrainingBriefs® Pregnancy is No Joke

5 Minutes Level: Foundational
New Micro-Learning! This module takes a look at the workplace protections pregnant employees receive under the law. Even if it’s unintentional, jokes about a co-worker being pregnant or repeated comments about the pregnancy can result in creating a hostile work environment and lead to charges of harassment.
Topics: Harassment, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General