Search Course Catalog (828 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

Diversity 101™ - Merge Ahead
Streaming Video

Diversity 101™ - Merge Ahead

5 Minutes Level: Foundational
Organizational diversity includes work habits and values that are affected by time zone differences, commuting patterns, virtual teams and geographic distance. This can be a significant challenge when organizations merge, especially when they’re in different locations.
Topics: Inclusion & Equity, Diversity Dynamics, Ethics
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Diversity 101™ - Don't Know What You Got
Streaming Video

Diversity 101™ - Don't Know What You Got

6 Minutes Level: Foundational
Biases are real and we all have them. Our biases describe both positive and negative mindsets towards individuals and groups. There's a lot to such a little word. Bias refers to the persistent, harmful and unequal treatment of someone based solely on some characteristic they possess or group they belong to.
Topics: Diversity Dynamics, Ethics, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Taking Our Jobs!
TrainingBriefs® Course

TrainingBriefs® Taking Our Jobs!

5 Minutes Level: Foundational
New Micro-Learning! Wanting to have economic security is a basic need for everyone. But, in taking care of our economic needs, we need to make sure that we are not being disrespectful (or discriminatory) of others in the process. Caring for ourselves and our families is something that everyone in the world worries about. Immigrants are no exception of the rule.
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Never Gonna Fit In!
TrainingBriefs® Course

TrainingBriefs® Never Gonna Fit In!

5 Minutes Level: Foundational
New Micro-Learning! Personal appearance is just that – personal. When it comes to dress and style, what works for one person doesn’t always work for someone else… and that’s okay… as longs as we keep it within the parameters of our dress code.
Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® The Ally
TrainingBriefs® Course

TrainingBriefs® The Ally

5 Minutes Level: Foundational
New Micro-Learning! Building an inclusive workplace means that people can be authentic in the workplace. We can bring our whole selves to work and not be worried about belonging. Creating an inclusive workplace sometimes means stepping up… and sticking up for others. Being an ally isn’t always easy, but it’s the right thing to do to foster respect and encourage a sense a belonging for marginalized coworkers.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® No Way, Not Me!
TrainingBriefs® Course

TrainingBriefs® No Way, Not Me!

8 Minutes Level: Intermediate
New Micro-Learning! Mentoring others is an essential component of organizational success. It’s everyone’s job to make sure we create a workplace that is respectful. Respect comes from adhering to our policies, using professional behavior and language – as well as being consistent, transparent, and open to cross-gender mentorships.
Topics: Coaching & Mentoring, Leadership, Professionalism, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Mandated Reporting - Child Abuse and Neglect (California, Spanish Version)
Advantage Course

Mandated Reporting - Child Abuse and Neglect (California, Spanish Version)

40 Minutes Level: Intermediate
Be Ready for California AB 1963 Requirements! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child. This is Spanish version of the original "Mandated Reporting - Child Abuse and Neglect (California)" course.
Language: Spanish (NA)
Topics: Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
TrainingBriefs® Her Hijab
TrainingBriefs® Course

TrainingBriefs® Her Hijab

5 Minutes Level: Foundational
New Micro-Learning! Making assumptions and perpetuating stereotypes about someone based on their religion or their religious clothing does not lead to an inclusive or respectful workplace. People often have different religious practices based upon their faith. Some of these practices include wearing something like a crucifix. For others, it means wearing a piece of attire such as a hijab. Today’s inclusive and respectful workplace culture means that the ability to practice your religion is open to you.
Topics: Diversity Dynamics, Inclusion & Equity, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Speak English!
TrainingBriefs® Course

TrainingBriefs® Speak English!

5 Minutes Level: Foundational
New Micro-Learning! Speaking in a foreign language can be tiring and more challenging. Though English is the widely accepted language, there are certain instances when employees may not speak English and may choose to use their native tongue. When others do not know the language being spoken, it may cause people to feel like they are on the outside - which is in direct opposition to creating an inclusive workplace.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Professionalism, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Happy Holidays
TrainingBriefs® Course

TrainingBriefs® Happy Holidays

5 Minutes Level: Foundational
New Micro-Learning! When the holiday season comes around, many people - by default - wish others a "Merry Christmas." But for people who don’t celebrate Christmas, this can feel disrespectful... and even rude. As we are seeking to create a respectful and inclusive workplace culture for everyone, part of that means recognizing that people celebrate different religions and come from different cultures and backgrounds.
Topics: Diversity Dynamics, Communication, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® We Need More Seats!
TrainingBriefs® Course

TrainingBriefs® We Need More Seats!

6 Minutes Level: Foundational
New Micro-Learning! Cultural differences are the various beliefs, behaviors, languages, practices and expressions considered unique to members of a specific ethnicity, race or national origin. The goal of this course is to begin to build competency in quickly identifying these differences and learning how to handle them appropriately. We call this cultural competency.
Topics: Diversity Dynamics, Diversity Dynamics, Inclusion & Equity, Respect, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
My Story™ - Understanding Racial Inequity
Signature Course

My Story™ - Understanding Racial Inequity

30 Minutes Level: Foundational
Racism is real. It can be subtle. Or blatant. Either way, it deeply impacts those who are the target of the racist act, statement or attitude. This powerful course will help learners gain a better understanding of “race-related incidents” through the eyes of those impacted - by hearing their personal stories and insights of their personal experiences. Each of us has a story. How will your impact others?
Topics: Diversity Dynamics, Inclusion & Equity, Discrimination
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent (eLearning)
Signature Course

Everyday Diversity™ Recruiting, Hiring & Retaining Diverse Talent (eLearning)

40 Minutes Level: Intermediate
Are you curious how diversity can help your team be more innovative and impact your culture? How about keeping that talent once they are in the door? But let's be real, finding and hiring diverse talent is often easier said than done. How can we get past potential biases and get the right talent in the door? And how do we keep them? This fast-paced course answers common questions and provides real world tips on finding and keeping diverse talent.
Topics: Diversity Dynamics, Management, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
ALL IN!™ Beating Racism in the Workplace (English)
Streaming Video

ALL IN!™ Beating Racism in the Workplace (English)

30 Minutes Level: Foundational
With the current focus on racial injustice, organizations now - more than ever - need to understand how racism and other key diversity dynamics impact their efforts to build a more diverse, equitable and inclusive workplace and culture.
Topics: Diversity Dynamics, Harassment, Inclusion & Equity, Unconscious Bias, Cultural Competency
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Understanding Good Mental Health
TrainingBriefs® Course

TrainingBriefs® Understanding Good Mental Health

10 Minutes Level: Foundational
New Micro-Learning! Good mental health could have a different meaning to each of us, but it’s generally defined as the ability to think, feel, and respond in ways that we need and want to in order to live our lives as fully and independently as possible. It also means that we're able to cope with daily stresses all the while accomplishing personal goals. Good mental health doesn't mean that we always feel happy or that you never have bad moods or bad days.
Topics: Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® What’s His Problem?
TrainingBriefs® Course

TrainingBriefs® What’s His Problem?

6 Minutes Level: Foundational
New Micro-Learning! Just because you can’t see the reason a person is using the accessible parking spot does not mean that they shouldn’t be using it. If someone asks for an accommodation, it’s important to be supportive - even if you don’t know why that change is needed. Be respectful of their needs, just as you would like them to be respectful of yours if you ever needed accommodation.
Topics: Diversity Dynamics, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® I Can Hear You!
TrainingBriefs® Course

TrainingBriefs® I Can Hear You!

5 Minutes Level: Foundational
New Micro-Learning! People with disabilities live normal, happy lives and most of the time are very independent and self-sufficient. Don’t offend someone by assuming that they cannot do something or that they have to have your help, rather be willing to offer if it is desired. These stereotypes often lead to bias. Embracing our differences… as well accepting each other… are key components to creating a respectful and inclusive workplace where we all want to participate… and stay!
Topics: Inclusion & Equity, Diversity Dynamics, Respect, Unconscious Bias
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Mandated Reporting - Child Abuse and Neglect (California)
Advantage Course

Mandated Reporting - Child Abuse and Neglect (California)

40 Minutes Level: Intermediate
California AB 1963 Requirements for Front-Line Managers/Employees! Your role as a mandated reporter has a huge impact in the lives of abused or neglected children. Being on the front line and quickly reporting abuse or neglect can literally mean the difference between life and death of a child.
Topics: Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Employees)
Streaming Video

Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Employees)

27 Minutes Level: Foundational
Employees are every organization’s first line of defense against sexual harassment. With It’s Not Enough to Know Better, you will help clearly define sexual harassment to your employees, and empower them to act when they recognize inappropriate behavior.
Topics: Sexual Harassment, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Managers, Streaming)
Streaming Video

Sexual Harassment in the Workplace: It’s Not Enough to Know Better (Managers, Streaming)

28 Minutes Level: Intermediate
Managers and supervisors are held to a higher legal standard in sexual harassment cases. This course provides the education, guidance, and authority to help managers rise to the challenge of preventing, recognizing, and reporting sexual harassment in the workplace. Streaming course version.
Topics: Sexual Harassment, Compliance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors