Search Course Catalog (943 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Industry Setting: Office & General
Fearless Facilitation!™ How to Lead Effective Training
35 Minutes Level: IntermediateExemplary facilitators are fearless because they prepare thoroughly, are organized, respect the experiences of adult learners, use attend to various styles, and draw out the wisdom of participants. This course will help turn ineffective training into highly productive sessions.
Topics: Communication, Interpersonal Skills, Leadership, Professionalism, Training Support
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Creating a High Performing Team
40 minutes Level: AdvancedThis course is designed to empower the learner to: 1) describe team member roles, 2) list coaching points for individual roles, 3) supervise the process of creating a team charter, 4) Maintain team charter integrity, 5) Determine team involvement.
Topics: Teamwork, Interpersonal Skills, Coaching & Mentoring, Team Builder or Retention Aid
Industry Settings: Office & General
Target Audience: Employees
Coaching and Feedback Essentials
40 minutes Level: IntermediateThis course is designed to empower the learner to: 1) Define “coaching” and discuss the benefits, 2) Identify ways to inspire, encourage and challenge their team, 3) Learn to use a coaching conversation template, and 4) Practice coaching.
Topics: Coaching & Mentoring, Interpersonal Skills, Management, Conflict Resolution
Industry Settings: Healthcare, Office & General, Retail
Target Audience: General
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work
40 Minutes Level: FoundationalThis program is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Topics: Harassment, Communication, Ethics, Management, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Employees
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work - for Managers
45 Minutes Level: IntermediateThis program for managers is about recognizing and preventing bullying in the workplace. Bullying can happen in any size organization and in any department. Awareness is paramount. It is everyone's responsibility to prevent it.
Topics: Harassment, Communication, Ethics, Management, Professionalism
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors
I Wish My Manager Would Just...™
20 minutes Level: Foundational25,000 employees can't be wrong… when it comes to knowing what managers and supervisors can do to make their workplaces more productive, efficient and rewarding.
Topics: Leadership, Change, Communication, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Win the S.A.L.E.™ Supporting the Sale
30 Minutes Level: IntermediateThis course is great for employees who are new to sales or sales-related work. It explains how to build trust with prospects and customers, demonstrates ways to maintain customer loyalty when handling complaints, and describes how to recognize opportunities and "upsell" existing customers.
Topics: Sales & Service, Communication, Professionalism
Industry Settings: Office & General, Retail
Target Audience: Employees
Win the S.A.L.E.™ - Coaching for Sales Success
30 Minutes Level: IntermediateThis program is designed to help sales managers recognize and respond to common challenges by providing a four-step process (S.A.L.E.) which can be used to motivate and coach sales staff.
Topics: Sales & Service, Communication, Professionalism, Coaching & Mentoring
Industry Settings: Office & General, Retail
Target Audience: Managers / Supervisors
Win the S.A.L.E.™: Putting it All Together
35 Minutes Level: FoundationalDesigned for service and support professionals. This program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Topics: Sales & Service, Communication, Sales, Professionalism, Coaching & Mentoring
Industry Settings: Office & General
Target Audience: Employees
Win the S.A.L.E.™ One Step at a Time
40 Minutes Level: FoundationalDesigned for sales professionals, this program contains powerful, comprehensive training that educates and inspires employees with limited sales experience, enabling them to strengthen your organization's sales performance, top-to-bottom.
Topics: Sales & Service, Communication, Professionalism
Industry Settings: Office & General
Target Audience: Employees