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You have an employee complains to you that their raise was less than expected. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

An employee is coming to work in clothes that are inappropriate for the workplace. What do you do? This course provides the just-in-time information and tools needed to help a manager address the situation while maintaining a respectful workplace.

Slapping any employee on the butt is inappropriate workplace behavior and should not happen with any employee! Unwanted touching, swatting, rubbing or any other physical action of this type spells trouble in the workplace. It’s best to keep physical contact to a minimum and always on a professional level.

What do you do about an employee with body odor, bad breath, or who appears unclean? If it’s affecting how the employee works with co-workers or customers, you need to overcome embarrassment and address it. How do you work with an employee who has poor hygiene?

Biases are the attitudes or stereotypes that affect our understanding, actions, perceptions and decisions. Going deeper, bias also refers to the persistent, harmful, and unequal treatment of someone based solely on some characteristic they possess or their apparent membership in or identification with a particular group. Stereotype is often defined as a generalized belief about a particular category of people. An example of a stereotype might be “All Asians are good at math.”

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. Let’s say an employee comes to you and complains that they’ve been discriminated against because of gender. What do you do? Creating a respectful and inclusive workplace is vital to the success of our organization.

Promising a promotion in return for sexual favors is illegal and may be grounds for a quid pro quo sexual harassment lawsuit. While managers and supervisors are held to a higher legal standard in sexual harassment cases, sexual harassment prevention is everyone’s responsibility. What it all comes down to is this - preventing sexual harassment is about recognizing what's going on around us and then making good decisions.

Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who is suspected of substance abuse, you must remember to proceed carefully. You need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

It's not enough to understand the legal definition of sexual harassment… we must know what sexual harassment looks like in the real world… and its consequences on each other… and the organization. Because appropriate touching varies so much among different people, the best advice is to keep close personal touch to a minimum and always on a professional level.

Need a great primer for understanding the components of teamwork? Look no further than this quick, interactive tool. From defining a team to the importance of a meeting agenda, this resource makes quick study of understanding the importance of team in any organization.

An employee comes to you and complains that they have been discriminated against because of gender. What do you do? Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who feels they’ve been discriminated against, don’t immediately dismiss the situation. Listen fully to the accuser’s story and ask for specific examples of what was done and said. Be empathic.

Your employees are being paid to do the best job possible during work hours. Failure to do so due to consistently being late disrupts their productivity, and it also disrupts the work of other employees. You have an employee who has been consistently late for work. What do you do?

Before we can prevent sexual harassment, we need to understand what is considered harassing behavior. The behavior must be unwelcome. The behavior can be very obvious or very subtle. It can be verbal or written, visual, or physical. Comments (innuendo) and body language can be clear indicators of harassing behavior.

One Course. Complete Training Coverage! Sexual harassment training requirements for your employees has never been easier. This newly created 60-minute course is based on the popular ENOUGH!™ training program and covers all* required state training requirements (with additional state-specific content for California, New York, Washington, Delaware, Illinois, District of Columbia and Maine). This is Spanish version of the "The Consequences of Sexual Harassment™ (Employee Course, Multi-State)" course.

What happens when a customer inappropriately touches an employee? This program poses two questions. First, is the situation simply an example of inappropriate behavior - or is it sexual harassment? And second, if the situation isn't sexual harassment, under what circumstances could it become sexual harassment? Being able to answer these two questions is important because they're the kinds of questions that will help you put things in context, recognize the warning signs, and stop sexual harassment before it starts.

Empower your management team! Being a manager or supervisor is a fulfilling role. But as you know, there are times where you’ll need to tackle tough situations. When it comes to working with an employee who socializes instead of working, you need to clarify the employee’s role and expectations in your own mind, and then clearly and specifically relay those expectations to the employee.

When employees fail to behave ethically and violate organizational policy, you must act swiftly to address the behavior and take the appropriate disciplinary action. Doing so will help protect the organization and avoid sending the wrong message throughout the workforce. Promptly responding to violations of policy is one of many ethical issues that come up in the workplace.

The regulations known as the Stark Law were designed to prevent physicians from referring patients to entities with which they have an existing relationship and stand to benefit financially. The law applies specifically to designated health services (DHS) that are paid by Medicare (or any other Federal program). The purpose of the law is to reduce Medicare fraud where physicians were being compensated – either directly or indirectly – for the referral of patients to specific providers.

New Just-In-Time Performance Management Tool! You have an employee who lacks necessary job skills. What do you do? There are four steps you can take.

During an interview, when a candidate's answer is a generality, self-promotional, not behavioral, isn’t complete or the candidate’s non-verbals don’t match what the candidate is saying, follow-up with behavioral probes to draw out more information. You discover that the specifics the candidate gives can be linked to job requirements.