Search Course Catalog (841 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Industry Setting: Healthcare
The Oh Series™ Everyday Ethics (The Complete Series)
40 Minutes Level: FoundationalThe complete Oh Series situations in one course! This complete course covers 12 tricky ethical situations that make you go... "OH?!?"
Topics: Ethics, Compliance, Conflict Resolution, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Customer Service: Think Like a Customer
5 Minutes Level: FoundationalThinking like the customer is one of the best ways to improve your customer service! Great for session starter, energizer and reinforcing key messages on customer service.
Topics: Customer Service, Communication, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees
TrainingBriefs® Leveraging the Power of Emotional Intelligence
9 Minutes Level: IntermediateNew Micro-Learning! Emotional intelligence is the capability to identify and manage one's own emotions, as well as the emotions of others. Leveraging the power of emotional intelligence helps a person guide their thinking and behavior, and then manage and/or adjust emotions to adapt to environments or achieve one's goal(s).
Topics: Collaboration, Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Religious Terms & Information
5 Minutes Level: FoundationalNew Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary around world religions play a key role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Preventing Retaliation
6 Minutes Level: IntermediateNew Micro-Learning! Retaliation in the workplace is a real issue. As a manager, it is your responsibility to know how to recognize, appropriately respond, and resolve potential retaliation issues. There are several signs of possible retaliation. Examples include micromanaging, unnecessary surveillance, arbitrarily enforcing policies or procedures, or other activities unrelated to employment.
Topics: Compliance, Leadership, Management, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® Recognizing Retaliatory Behavior
5 Minutes Level: IntermediateNew Micro-Learning! Retaliation is defined as any action that could dissuade a reasonable employee from making or supporting a charge of illegal, unethical or unsafe conduct.
Topics: Workplace Violence Prevention, Leadership, Professionalism, Abusive Conduct
Industry Settings: Healthcare, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® Active Listening
5 Minutes Level: FoundationalNew Micro-Learning! You may be hearing someone during a conversation, but are you really listening? Are you actively listening? Active listening simply means being deeply engaged in and attentive to what the speaker is saying... as it requires more listening than talking.
Topics: Communication, Professionalism, Personal Performance
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® A Difference of Opinion
5 Minutes Level: IntermediateNew Micro-Learning! You may do a superb job of preparing for a meeting, running the meeting and even getting the best out of your team.
Topics: Communication, Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors
TrainingBriefs® LGBTQ+ Terms & Information
5 Minutes Level: FoundationalNew Micro-Learning! When it comes to encouraging inclusion in the workplace, terminology and vocabulary play
a large role. Using derogatory names given to certain groups and people can perpetuate bias and stereotyping.
Topics: Inclusion & Equity, Diversity Dynamics, Professionalism, Respect, Unconscious Bias, Gender Identity/Gender Issues
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
TrainingBriefs® Accepting Your New Role
10 Minutes Level: FoundationalAccepting your new role means understanding and accepting new responsibilities and challenges. This course explores common challenges you may face in your transition to supervisor.
Topics: Leadership, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
Target Audience: Managers / Supervisors