Search Course Catalog (20 Courses Found)
Contains all of the available courses within the TrainingFlow™ LMS.
Results for Achievement: Resolve Conflict
TrainingBriefs® Warning Signs of Workplace Violence
6 Minutes Level: FoundationalWorkplace violence is a cycle of repeated and escalating behavior: subtle threats and statements, open intimidation and harassment, and ending with direct physical violence.
Topics: Workplace Violence Prevention, Harassment
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Conflict 101™ (eLearning Classic)
35 Minutes Level: FoundationalIf you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Conflict Clock™ for Managers & Supervisors
30 Minutes Level: IntermediateConflict is a part of life – and that’s especially true in the workplace. This course gives managers a new perspective on understanding and resolving conflict. Use the T.I.M.E.™ model to your advantage and resolve workplace conflict.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Be S.A.F.E. (Not Sorry)™: An Advantage eLearning Course
45 Minutes Level: IntermediateThis course introduces you to the S.A.F.E. model - an easy-to-understand way to help prevent or reduce the potential for workplace violence and abusive conduct. Get the tools and the skills you need to help create and maintain a safe workplace environment, free from threats and violence.
Topics: Workplace Violence Prevention, Communication, Compliance, Interpersonal Skills, Abusive Conduct
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Conflict Clock™ - eLearning Classic
40 Minutes Level: FoundationalWhen conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Compliance?™ The Hostile Work Environment
14 Minutes Level: IntermediateBy the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.
Topics: Workplace Violence Prevention, Harassment, Interpersonal Skills, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors
Got Performance?® Dealing With Peer-to-Peer Conflict
20 Minutes Level: FoundationalThis course will help you minimize misunderstandings through good communication, build relationships, and promote a culture of tolerance and inclusion. When conflict does occur, you can work with your coworkers to see past problems and address the underlying issues.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Performance?® The Brighter Side of Conflict
20 Minutes Level: IntermediateIn this module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing it you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General
Got Leadership?™ The Work-Life Balance Conundrum (for Managers)™
18 Minutes Level: IntermediateA quick lesson on turning manager-employee conflict into collaboration. Applicable across many workplace scenarios.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors
Be S.A.F.E. (Not Sorry)™: Preventing Violence in the Workplace (Streaming)
20 minutes Level: IntermediatePromote a safe work environment and prevent workplace violence. Streaming course version.
Topics: Workplace Violence Prevention, Compliance, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees